Finding: 2024-00 I
Federal Agency Name: U.S. Department of Education
Assistance Listing Number(s}: 84.007, 84.033, 84.063, and 84.268.
Program Name: Student Financial Assistance Cluster
Finding Summary: 34 CFR 690.83(b)(2) and 34 CFR 685.309 states that Institutions are
responsible for
timely ...
Finding: 2024-00 I
Federal Agency Name: U.S. Department of Education
Assistance Listing Number(s}: 84.007, 84.033, 84.063, and 84.268.
Program Name: Student Financial Assistance Cluster
Finding Summary: 34 CFR 690.83(b)(2) and 34 CFR 685.309 states that Institutions are
responsible for
timely and accurate reporting of a student's enrollment status and changes in those enrollment
statuses, whether they report directly or via a third-party servicer. When an Institution is made
aware of a change in a student's enrollment status, the Institution has 60 days to update the
change in enrollment status via NSLDS. During the testing of compliance for Enrollment
Reporting, there was I instance out of 60 students tested where the change in student's enrollment status was not updated in NSLDS within 60 days of the effective date of the change. There was 1 instance out of 60 students tested where the enrollment status per CSI records did not agree to the enrollment status that was certified in NSLDS.
Responsible Individuals: Bethany Parmer, Office of the Registrar, and Larisa Alexander, Information Technology Staff
Corrective Action Plan: As a corrective measure, we have assigned a single point of contact to manage the submission of dates to the Clearinghouse, which then feeds the data to NLDS. This process was implemented last year and has proven effective, as the individual in charge has
developed significant expertise and improved our reporting accuracy. However, during our
transition to the new student system, we discovered that incorrect data was being fed from Jenzabar, which caused the finding. CSI will no longer input dates into both systems. The data is submitted in one system, and the systems communicate with each other, ensuring consistency and preventing discrepancies in dates. The follow chart demonstrates the flow of information for how the CAP will occur.