Corrective Action Plans

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Compliance requirement ? Other ? Policies and Procedures requirements. Institutional Comments on Findings and Recommendations: 1 The institution agrees with the auditors on this finding in which the current University Catalog containing the updated general disclosures for enrolled or prospective st...
Compliance requirement ? Other ? Policies and Procedures requirements. Institutional Comments on Findings and Recommendations: 1 The institution agrees with the auditors on this finding in which the current University Catalog containing the updated general disclosures for enrolled or prospective students were not updated on time for the fiscal year. 2 The institution agrees with the auditors on this finding in which the Drug and Alcohol Abuse Prevention Program did not fully comply with the distribution requirement in writing for each student. It also agrees that the institution did not perform a recent biennial review of its Drug and Alcohol Abuse Prevention Program. Actions Taken or Planned: The institution has already updated, published, and distributed its Catalog to accurately represent the vision and goals, our academic offerings and administrative policies and procedures of our operation. As related to the institutions Drug and Alcohol Abuse Prevention Program, the same was also updated, revised, published, and distributed to all active students and staff. The updated Drug and Alcohol Abuse Prevention Program is also available for distribution for all prospective students and any potential employees through the Admissions and Human Resources offices respectively. The same would also be posted on the Web page of the institution. Evidence of both issues were submitted to the auditors.
Finding: 2022-001 Federal Program: Disbursements to or on Behalf of Students Name(s) of the contact person(s) responsible for the corrective action: Vandeen McKenzie, Executive Director Financial Aid John Hanson, Director of Financial Aid, Prescott Karen Williams, Director of Financial Aid Opera...
Finding: 2022-001 Federal Program: Disbursements to or on Behalf of Students Name(s) of the contact person(s) responsible for the corrective action: Vandeen McKenzie, Executive Director Financial Aid John Hanson, Director of Financial Aid, Prescott Karen Williams, Director of Financial Aid Operations Santonio McPhee, Associate Director of Financial Aid Operations View of Responsible Officials: Financial Aid management will establish a control check to monitor that student disbursement notices are being sent within the required timeframe. The control check is comprised of a report generated directly from the University?s student information system and a manual review of the output to confirm notices are being sent. This review will be completed at the start of the new aid year and monthly thereafter.
Area: Special Tests and Provisions Views of Auditee and Planned Corrective Action: PIU agrees with the finding. PIU will implement monitoring controls over the monthly direct loan reconciliation process performed by the third-party financial aid private consultant. Anticipated Completion Date: Ma...
Area: Special Tests and Provisions Views of Auditee and Planned Corrective Action: PIU agrees with the finding. PIU will implement monitoring controls over the monthly direct loan reconciliation process performed by the third-party financial aid private consultant. Anticipated Completion Date: May 31, 2023 Name of Contact Person and Title: Celia Atoigue, Director of Finance
Area: Special Tests and Provisions Views of Auditee and Planned Corrective Action: PIU agrees with the finding. PIU will implement procedures to improve its knowledge of special test and provisions required for the federal programs under the SFA cluster. PIU will coordinate with its vendor, FA So...
Area: Special Tests and Provisions Views of Auditee and Planned Corrective Action: PIU agrees with the finding. PIU will implement procedures to improve its knowledge of special test and provisions required for the federal programs under the SFA cluster. PIU will coordinate with its vendor, FA Solutions, to improve on its knowledge on this item since they are the vendor that processes all financial aid for PIU. Anticipated Completion Date: May 31, 2023 Name of Contact Person and Title: Celia Atoigue, Director of Finance
Area: Special Tests and Provisions Views of Auditee and Planned Corrective Action: PIU agrees with the finding. PIU will improve its controls over the timely determination of whether a student has ceased attendance for purposes of computing a return of Title IV funds. Anticipated Completion Date:...
Area: Special Tests and Provisions Views of Auditee and Planned Corrective Action: PIU agrees with the finding. PIU will improve its controls over the timely determination of whether a student has ceased attendance for purposes of computing a return of Title IV funds. Anticipated Completion Date: May 31, 2023 Name of Contact Person and Title: Celia Atoigue, Director of Finance
Area: Reporting Views of Auditee and Planned Corrective Action: PIU agrees with the finding. PIU will implement review controls over reports required to be submitted for the programs under the SFA cluster. Anticipated Completion Date: May 31, 2023 Name of Contact Person and Title: Celia Atoigue,...
Area: Reporting Views of Auditee and Planned Corrective Action: PIU agrees with the finding. PIU will implement review controls over reports required to be submitted for the programs under the SFA cluster. Anticipated Completion Date: May 31, 2023 Name of Contact Person and Title: Celia Atoigue, Director of Finance
Area: Cash Management Views of Auditee and Planned Corrective Action: PIU agrees with the finding. PIU will review the requirements of the Uniform Guidance and understand the cash management principal requirements. Once this is done, PIU will implement procedures and update the Business Office Ma...
Area: Cash Management Views of Auditee and Planned Corrective Action: PIU agrees with the finding. PIU will review the requirements of the Uniform Guidance and understand the cash management principal requirements. Once this is done, PIU will implement procedures and update the Business Office Manual. Anticipated Completion Date: May 31, 2023 Name of Contact Person and Title: Celia Atoigue, Director of Finance
View Audit 20750 Questioned Costs: $1
2022-004 NSLDS Enrollment Reporting Student Financial Aid Cluster ? Assistance Listing No. 84.268, 84.063, 84.007, 84.033 Auditors? Recommendation: The University must review their enrollment reporting policies and procedures to ensure accurate reporting. Explanation of disagreement with audit findi...
2022-004 NSLDS Enrollment Reporting Student Financial Aid Cluster ? Assistance Listing No. 84.268, 84.063, 84.007, 84.033 Auditors? Recommendation: The University must review their enrollment reporting policies and procedures to ensure accurate reporting. Explanation of disagreement with audit finding: There is no disagreement with the audit finding. Action taken in response to finding: The transition to new SIS will ensure that: 1. The student statuses within the system will update automatically based on changes in the student's schedule and enrollment. 2. The school will report the information from the SIS monthly to the National Student Clearinghouse for update to NSLDS to ensure timely and accurate updates to student statuses. Additional action taken: New procedures were created to follow-up on error files received from National Student Clearinghouse. These files will be reviewed by both the registrar?s office and the financial aid office within 10 days of receipt. This ensures multiple individuals know how to review and correct any data discrepancies to mitigate impact from staff turnover. Name(s) of the contact person(s) responsible for corrective action: Rusty Hassell, Chief Enrollment Officer; Stephen Waers, Chief Academic Officer, Rachal Wortham, Director of Financial Aid Quality and Compliance; Natalie Brown, Registrar Planned completion date for corrective action plan: Implementation complete April 2023. System transition complete August 2023
2022-002 Disbursement Date Reporting to COD Student Financial Aid Cluster ? Assistance Listing No. Various Auditors? Recommendation: The University must review their policies and procedures to ensure accurate reporting to COD.Explanation of disagreement with audit finding: There is no disagreement w...
2022-002 Disbursement Date Reporting to COD Student Financial Aid Cluster ? Assistance Listing No. Various Auditors? Recommendation: The University must review their policies and procedures to ensure accurate reporting to COD.Explanation of disagreement with audit finding: There is no disagreement with the audit finding. Action taken in response to finding: Implemented multistage review process to highlight differentials between COD and system disbursement date. Fiscal Year 2022 dates are accurate. Further, implementation of new SIS, Ellucian Colleague will correct the discrepancy issue due to automated functions that will align disbursement dates. Name(s) of the contact person(s) responsible for corrective action: Rusty Hassell, Chief Enrollment Officer; Rachal Wortham, Director of Financial Aid Quality and Compliance; Amanda Schmidt, Director of Student Accounts Planned completion date for corrective action plan: Fiscal year 2022 are corrected and accurate as of March 2023. System transcription complete August 2023.
2022?001 Direct Loan Awarding Federal Direct Student Loans ? Assistance Listing No. 84.268 Auditors? Recommendation: We recommend that the University ensures they have appropriate policies and procedures, as well as safeguards in place to ensure loan eligibility is correctly determined. Explanation ...
2022?001 Direct Loan Awarding Federal Direct Student Loans ? Assistance Listing No. 84.268 Auditors? Recommendation: We recommend that the University ensures they have appropriate policies and procedures, as well as safeguards in place to ensure loan eligibility is correctly determined. Explanation of disagreement with audit finding: There is no disagreement with the audit finding. Action taken in response to finding: Point has completed the following: 1. Extensive training delivered by external vendor, Enrollment Fuel, in October 2022 focusing on financial aid awarding and cost of attendance. 2. Point University has contracted with Financial Aid Services, Inc. (FAS), whose services begin in April 2023. As an approved third-party financial servicing vendor, FAS will conduct student packaging and review to determine appropriate loan amounts are awarded for all degree-seeking students. 3. The institution will be is changing from BBAY to SAY packaging beginning in Fall 2023 for all students. Uniform packaging procedures for all students which will improve accuracy. 4. The institution is transitioning student information system to Ellucian Colleague, which is being configured for more automated packaging, which will reduce manual errors. Name(s) of the contact person(s) responsible for corrective action: Rusty Hassell, Chief Enrollment Officer; Rachal Wortham, Director of Financial Aid Quality and Compliance; Holly Hardnett, Director of Financial Aid Planned completion date for corrective action plan: 1. October 2022 ? training complete 2. April 2023 ? FAS implementation complete 3. August 2023 4. August 2023
View Audit 20116 Questioned Costs: $1
Finding 24033 (2022-004)
Significant Deficiency 2022
NSLDS Reporting CFDA No: 84.007; 84.033; 84.038; 84.063; 84.268; 84.379 Recommendation: We recommend the College review its reporting procedures to ensure the students' statuses and effective dates are accurately reported to NSLDS as required by regulations. Explanation of disagreement with audit fi...
NSLDS Reporting CFDA No: 84.007; 84.033; 84.038; 84.063; 84.268; 84.379 Recommendation: We recommend the College review its reporting procedures to ensure the students' statuses and effective dates are accurately reported to NSLDS as required by regulations. Explanation of disagreement with audit finding: There is no disagreement with the audit finding. Action taken in response to finding: The withdrawal process has been updated to include a review of the official withdrawal date by both the Registrar and Director of Financial Aid. This will ensure that the withdrawal date reported to Jenzabar, NSLDS, R2T4 and all internal reporting is accurate. Going forward, the Director of Financial Aid will review the draft withdrawal date from the Registrar?s Office. If discrepancy or concerns are found, the Director of Financial Aid will email the Registrar, they will then work together to determine the correct date of withdrawal. Once this date is confirmed, R2T4 and NSLDS reporting will take place. Name(s) of the contact person(s) responsible for corrective action: Hannah Masters and William Stanfill Planned completion date for corrective action plan: 05/04/2023
Finding 24032 (2022-003)
Significant Deficiency 2022
COD Reporting CFDA No: 84.007; 84.033; 84.038; 84.063; 84.268; 84.379 Recommendation: We recommend the College evaluate its procedures and policies around reporting disbursements to COD to ensure that student information is reported accurately and timely. Explanation of disagreement with audit findi...
COD Reporting CFDA No: 84.007; 84.033; 84.038; 84.063; 84.268; 84.379 Recommendation: We recommend the College evaluate its procedures and policies around reporting disbursements to COD to ensure that student information is reported accurately and timely. Explanation of disagreement with audit finding: There is no disagreement with the audit finding. Action taken in response to finding: The withdrawal process has been updated to include a review of the official withdrawal date by both the Registrar and Director of Financial Aid. This will ensure that the withdrawal date reported to Jenzabar, NSLDS, R2T4 and all internal reporting is accurate. Going forward, the Director of Financial Aid will review the draft withdrawal date from the Registrar?s Office. If discrepancy or concerns are found, the Director of Financial Aid will email the Registrar, they will then work together to determine the correct date of withdrawal. Once this date is confirmed, R2T4 and NSLDS reporting will take place. Name(s) of the contact person(s) responsible for corrective action: Hannah Masters and William Stanfill Planned completion date for corrective action plan: 05/04/2023
Finding 24031 (2022-002)
Significant Deficiency 2022
Return of Title IV Aid CFDA No: 84.007; 84.033; 84.038; 84.063; 84.268; 84.379 Recommendation: We recommend the College review the R2T4 requirements and implement procedures to ensure the R2T4 calculations are using the correct withdrawal date and are accurately completed. Explanation of disagreemen...
Return of Title IV Aid CFDA No: 84.007; 84.033; 84.038; 84.063; 84.268; 84.379 Recommendation: We recommend the College review the R2T4 requirements and implement procedures to ensure the R2T4 calculations are using the correct withdrawal date and are accurately completed. Explanation of disagreement with audit finding: There is no disagreement with the audit finding. Action taken in response to finding: The financial aid office is currently hiring for a new position that will oversee student accounts. Once this position is filled, we will implement our updated policy and procedure that requires review and collaboration to monitor COD disbursement date, financial aid software disbursement date and student billing statement disbursement date. This will ensure both financial aid staff and student accounts staff will confirm each date in all areas. Name(s) of the contact person(s) responsible for corrective action: Hannah Masters Planned completion date for corrective action plan: 06/30/2023
Finding 23138 (2022-005)
Significant Deficiency 2022
2022-005 ? Timeliness of Student Status Changes Auditor Description of Condition and Effect. We noted that four students out of a testing population of 17 were not reported timely to NSLDS. As a result of this condition, the University reported four students whose status...
2022-005 ? Timeliness of Student Status Changes Auditor Description of Condition and Effect. We noted that four students out of a testing population of 17 were not reported timely to NSLDS. As a result of this condition, the University reported four students whose status was reduced from full-time to three-quarter time to the NSLDS after the 60 day deadline. Auditor Recommendation. We recommend that the College implement procedures to report status changes for all students on a timely basis and to maintain documented procedures for enrollment reporting to prevent untimely reporting in the future. Corrective Action: The University acknowledges the error. There is now a monthly procedure in place to report student status changes to the NSLDS documented in Standard Operating Procedures. Responsible Person. Alan Drimmer Anticipated Completion Date: 1/15/2023
Finding 23137 (2022-004)
Significant Deficiency 2022
2022-004 ? Late Return of Title IV Funds Auditor Description of Condition and Effect. The University returned Title IV funds of $28 after the prescribed 45 day window for one student tested out of a population of one. As a result of this condition, the University did not...
2022-004 ? Late Return of Title IV Funds Auditor Description of Condition and Effect. The University returned Title IV funds of $28 after the prescribed 45 day window for one student tested out of a population of one. As a result of this condition, the University did not fully comply with the special tests and provisions requirements. Auditor Recommendation. We recommend that management review their current practices and policies for reviewing Title IV funds associated with students who withdraw. Corrective Action: The University recognizes the error of not returning this $28 in a timely manner. At the time, the University had only one individual, the senior financial aid advisor, with this responsibility and the staff member had a serious personal emergency which caused the delay. We have now implemented a new procedure and provided cross training to other staff members who can now return federal funds. Responsible Person. Alan Drimmer Anticipated Completion Date: 10/24/2022
Corrective Action Plan: The College has implemented a report that will show differences in the date Direct Student Loan funds are disbursed in Powerfaids versus the date the funds are disbursed in COD. All differences will be investigated and rectified on a monthly basis. The College implemented thi...
Corrective Action Plan: The College has implemented a report that will show differences in the date Direct Student Loan funds are disbursed in Powerfaids versus the date the funds are disbursed in COD. All differences will be investigated and rectified on a monthly basis. The College implemented this reporting function in January of 2023. Timeline for Implementation of Corrective Action Plan: Implemented in January 2023 Contact Person Richard O?Connor Director of Financial Aid
Corrective Action Plan: The College has implemented a report that will show differences in the date Pell funds are disbursed in Powerfaids versus the date the funds are disbursed in COD. All differences will be investigated and rectified on a monthly basis. The College implemented this reporting fun...
Corrective Action Plan: The College has implemented a report that will show differences in the date Pell funds are disbursed in Powerfaids versus the date the funds are disbursed in COD. All differences will be investigated and rectified on a monthly basis. The College implemented this reporting function in January of 2023. Timeline for Implementation of Corrective Action Plan: Implemented in January 2023 Contact Person Richard O?Connor Director of Financial Aid
Incorrect Pell Calculations Planned Corrective Action: The Organization awarded $1186 to the student in question on February 10, 2023. The Financial Aid Department will perform midterm audits to ensure that students are receiving the correct amount of Pell Grant. Person Responsible for Correctiv...
Incorrect Pell Calculations Planned Corrective Action: The Organization awarded $1186 to the student in question on February 10, 2023. The Financial Aid Department will perform midterm audits to ensure that students are receiving the correct amount of Pell Grant. Person Responsible for Corrective Action Plan: Cathy Lucas, Vice President of Administration Anticipated Date of Completion: February 10, 2023
Incorrect Return of Title IV Funds Calculation Planned Corrective Action: The Vice President of Administration had a meeting with the new supervisor over the department at Campus Ivy that processes R2T4s. The supervisor stated that there have been changes made to ensure that these mistakes will n...
Incorrect Return of Title IV Funds Calculation Planned Corrective Action: The Vice President of Administration had a meeting with the new supervisor over the department at Campus Ivy that processes R2T4s. The supervisor stated that there have been changes made to ensure that these mistakes will never happen again. The Vice President of Administration will review the R2T4s after Campus Ivy has completed the calculations to be sure that the representative used the correct amount of funds disbursed. The R2T4 that was incorrect has been corrected and the funds have been returned to the Department of Education. Person Responsible for Corrective Action Plan: Cathy Lucas, Vice President of Administration Anticipated Date of Completion: March 7, 2023
Finding 23049 (2022-003)
Significant Deficiency 2022
Monthly Reconciliations of Pell Grant and Federal Direct Loans Planned Corrective Action: The Organization is now fully aware of the requirement to process student-by-student monthly reconciliations for both Pell Grant and Direct Loans disbursements. Procedures have been put into place to ensure ...
Monthly Reconciliations of Pell Grant and Federal Direct Loans Planned Corrective Action: The Organization is now fully aware of the requirement to process student-by-student monthly reconciliations for both Pell Grant and Direct Loans disbursements. Procedures have been put into place to ensure that the reconciliations are completed each month for each fiscal year. Person Responsible for Corrective Action Plan: Cathy Lucas, Vice President of Administration Anticipated Date of Completion: June 30, 2023
2022-001 National Student Loan Data System (NSLDS) Enrollment Reporting Recommendation: We recommend the University add a procedure to help detect any data entry errors. Explanation of disagreement with audit finding: There is no disagreement with the audit finding. Action planned/taken in respon...
2022-001 National Student Loan Data System (NSLDS) Enrollment Reporting Recommendation: We recommend the University add a procedure to help detect any data entry errors. Explanation of disagreement with audit finding: There is no disagreement with the audit finding. Action planned/taken in response to finding: Student Financial Aid investigated the issue and developed a solution. The University updated its policies and procedures and implemented the necessary training to ensure data entry errors are detected and corrected. Name of the contact person responsible for corrective action: Dave Meredith, Vice President for Enrollment Management Planned completion date for corrective action plan: September 30, 2022 If the U.S. Department of Education has questions regarding this plan, please call Dave Meredith, Vice President for Enrollment Management at 419-530-5704.
Cash Management Planned Corrective Action: As noted from review of previous audits, we do not typically have issues with cash management, as we carefully review student disbursement reports prior to drawing down funds from G5, as well as practice regular monthly reconciliations. Unfortunately, erro...
Cash Management Planned Corrective Action: As noted from review of previous audits, we do not typically have issues with cash management, as we carefully review student disbursement reports prior to drawing down funds from G5, as well as practice regular monthly reconciliations. Unfortunately, errors were made due to the cause that is described in this finding with the temporary reassignment of tasks. We have not had any noted issues in our G5 draws since February 2022, and we do not believe that this will be a reoccurring issue in the future. We will continue to train a back-up employee to assist the primary employee if she is again temporarily unavailable in the future. Person Responsible for Corrective Action Plan: Deborah O?Gwynn, Student Accounts Director Anticipated Date of Completion: Fall 2022
Finding 2022-006 Condition For one student out of seven tested, a student was awarded two direct plus loans which caused the student?s financial assistance received to be greater than the student?s cost of attendance. Corrective Action Plan Corrective Action Planned: We agree with this findi...
Finding 2022-006 Condition For one student out of seven tested, a student was awarded two direct plus loans which caused the student?s financial assistance received to be greater than the student?s cost of attendance. Corrective Action Plan Corrective Action Planned: We agree with this finding and are rectifying the issue. United Lutheran Seminary has retained a new Financial Aid Specialist who possesses the required knowledge and suitable skills for the position. Name(s) of Contact Person(s) Responsible for Corrective Action: Susie Kowalski, Director of Financial Aid. Anticipated Completion Date: Ms. Kowalski started with United Lutheran Seminary July 1, 2022.
View Audit 18555 Questioned Costs: $1
Finding 2022-005 Condition Federal Aid refunds were not calculated correctly for one student out of three tested and resulted in the Organization not refunding the correct amounts. This was not a statistically valid sample. Corrective Action Plan Corrective Action Planned: We agree with this...
Finding 2022-005 Condition Federal Aid refunds were not calculated correctly for one student out of three tested and resulted in the Organization not refunding the correct amounts. This was not a statistically valid sample. Corrective Action Plan Corrective Action Planned: We agree with this finding and are rectifying the issue. United Lutheran Seminary has retained a new Financial Aid Specialist who possesses the required knowledge and suitable skills for the position. Name(s) of Contact Person(s) Responsible for Corrective Action: Susie Kowalski, Director of Financial Aid. Anticipated Completion Date: Ms. Kowalski started with United Lutheran Seminary July 1, 2022.
View Audit 18555 Questioned Costs: $1
Finding 2022-004 Condition The Organization did not reconcile its SAS data file to its financial records for all 12 months of the fiscal year; however, the Organization did complete the annual reconciliation at the end of the fiscal year. Corrective Action Plan Corrective Action Planned: We ...
Finding 2022-004 Condition The Organization did not reconcile its SAS data file to its financial records for all 12 months of the fiscal year; however, the Organization did complete the annual reconciliation at the end of the fiscal year. Corrective Action Plan Corrective Action Planned: We agree with this finding and are rectifying the issue. United Lutheran Seminary has retained a new Financial Aid Specialist who possesses the required knowledge and suitable skills for the position. Name(s) of Contact Person(s) Responsible for Corrective Action: Susie Kowalski, Director of Financial Aid. Anticipated Completion Date: Ms. Kowalski started with United Lutheran Seminary July 1, 2022.
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