Views of Responsible Officials and Corrective Action Plan
The University acknowledges the need for consistent policies, procedures, and the application of these
requirements and has already begun to put in place corrective actions to address these issues for the
2023-24 academic year. Outlined below...
Views of Responsible Officials and Corrective Action Plan
The University acknowledges the need for consistent policies, procedures, and the application of these
requirements and has already begun to put in place corrective actions to address these issues for the
2023-24 academic year. Outlined below are corrective actions and proposed changes to align Yale with
the stated recommendations:
• Verification – Implementation of a university-wide document posting process with an expected
implementation date by the end of the fiscal year 2024. This process will auto-populate federally
required documents into Yale’s financial aid system, based on FAFSA/ISIR comment codes, in a
way that will prevent disbursement to a student’s account unless collected. Schools will receive
training from the University Financial Aid Office (“UFAO”) in concurrence with the implementation
of this new automated population regarding the collection of the new university-wide form and the
proper acceptance of identity requirements.
• Electronic Transactions – Beginning in June of 2023, all financial aid recipients, not just Federal
Financial Aid recipients, are asked to complete E-Consent on the new Student Portal Yale Hub.
Students cannot view award offers, electronic documents that must be completed online, or
personal historical financial aid data until the E-Consent question is answered.
• Return of Title IV – Creation and implementation of a university-wide Return to Title IV funds
policy and procedure is currently in process. This implementation will begin before the end of
calendar year 2023 and will include training of several additional Financial Aid staff members
across the university on the updated policies and procedures to create redundancies for timely
and consistent processing of R2T4’s.
• NSLDS Enrollment Reporting – The University Registrar is working with ITS to correct the custom
Banner NSC extract job to ensure that not just the enrollment status is updated, but also the
program level status. An additional staff member in the registrar’s office will be deployed to focus
on compliance and enrollment reporting.
• Satisfactory Academic Progress (“SAP”) – The University Financial Aid Office has begun a
school-by-school review of SAP policies. Review and implementation of updated SAP policies will
be concluded by June 2024 schoolwide. UFAO will set up an SAP review process for new
programs as well as an annual review for each school.
University contact:
David Blackmon, Director, Office of Student Financial Aid
David.Blackmon@yale.edu