Condition: During the testing of tenant files, certain documentation deficiencies noted as summarized below:
14 – Missing Release of Information documentation.
9 – Missing documentation of client and/or landlord participation agreements.
4 – Missing documentation of current income or verification...
Condition: During the testing of tenant files, certain documentation deficiencies noted as summarized below:
14 – Missing Release of Information documentation.
9 – Missing documentation of client and/or landlord participation agreements.
4 – Missing documentation of current income or verification of 0 income.
3 – Missing documentation of housing plan or assessment.
Corrective Action: Management has established the proposed controls included in the previous audit, which match the Recommendations outlined in the Federal Awards Findings and Questioned Costs document: created a review tool checklist of all required forms for management to review assistance requests and client charts; updated the training curriculum for Housing Department staff, new frontline staff has been hired and trained to include clarification of compliance elements, the rationale and their importance, and which forms satisfy each one. Management also decided to overhaul all department forms and has begun a review process.
WNCAP recognizes that the deficiency appears to persist, but this is due to the corrective actions being implemented in the first quarter of 2023, which is when the final audit report for FY 2020-21 was completed, and which time period is not covered by this audit. After implementation, internal review of client records confirms that they addressed this deficiency, as evidenced by the complete, compliant files. This will be reflected in the next Single Audit for FY 2022-23, and going forward.