Corrective Action Plans

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CORRECTIVE ACTION PLAN March 31, 2025 Total Action Against Poverty respectfully submits the following corrective action plan for the year ended June 30, 2024. Name and address of independent public accounting firm: Brown, Edwards & Company, L.L.P. 3906 Electric Road Roanoke, VA 24018 Audit period...
CORRECTIVE ACTION PLAN March 31, 2025 Total Action Against Poverty respectfully submits the following corrective action plan for the year ended June 30, 2024. Name and address of independent public accounting firm: Brown, Edwards & Company, L.L.P. 3906 Electric Road Roanoke, VA 24018 Audit period: June 30, 2024 The findings from the June 30, 2024, Schedule of Findings and Questioned Costs (the “Schedule”) are discussed below. The findings are numbered consistently with the number assigned in the Schedule. FINDINGS AND QUESTIONED COSTS – MAJOR FEDERAL AWARD PROGRAM AUDIT 2024-001: HeadStart Cluster– Assistance Listing #93.600; Activities Allowed/Unallowed Condition: Included in HeadStart expenditures for 2024 are amounts that are believed to be fraudulently expended and not for their intended use. In some instances, the funds were disbursed without proper authorization, primarily through use of Agency credit cards. In other instances, co-payments for HeadStart services were not properly remitted for deposits, resulting in the need to use additional Federal funds to cover costs. Criteria: All expenditures are to be properly authorized, and all funds are to be properly remitted for deposit. The Agency does have policies in place requiring these to occur. Cause: Employees acted outside the policies and procedures in place to misappropriate funds. Effect: HeadStart funds were not used for their intended purpose. Questioned Costs: Final amounts to be determined. Perspective Information: N/A Repeat Finding: N/A Recommendation: While HeadStart has review and approval policies in place, we recommend that they continue to look for ways to tighten policies and procedures around agency card use and remittance of funds for deposit. Any additional segregation of processes that can be feasibly made should be taken. Corrective Action: 1) We have and will be working closely with our HR and Head Start attorneys to recoup as much of the potentially fraudulent charges as possible and for guidance in communication with the persons involved. The Head start Attorney suggested we retain forensic accountants to conduct a fraud audit of all Tap Head start financial records. The accountants have been retained and are beginning work. 2) We will create policies to require detailed explanation of meal purchases, prohibit TAP credit card use for purchases from personal on-line accounts, and address any additional issues they auditors may find. Our Junior staff accountant will review credit card payment vouchers for compliance. 3) A separate object code (account) will be created in our accounting software where all gift card purchases will be coded. Our accounts payable clerks will submit copies of any gift card charges to our Junior staff accountant, who will be responsible for reviewing and verifying that all required documentation is included (as required in Gift Card policies on TAP’s accounting manual). 4) Copies of Center receipt logs for parent payments will be submitted to Finance where they will be reconciled by the Head Start Finance Director to funds remitted. If the Federal Audit Clearinghouse has questions regarding this plan, please call Angela Penn, President & CEO at 540-283-4818. Sincerely yours, Angela Penn President & CEO
View Audit 351652 Questioned Costs: $1
Finding 547413 (2024-003)
Material Weakness 2024
Federal Agency: U.S. Department of Veterans Affairs Federal Program Name: VA Supportive Services for Veteran Families (SSVF) Assistance Listing Number: 64.033 Federal Award Identification Number: 20-ZZ-026 Award Period: 10/01/2023 - 09/30/2024 Type of Finding: Material Weakness in Internal Control o...
Federal Agency: U.S. Department of Veterans Affairs Federal Program Name: VA Supportive Services for Veteran Families (SSVF) Assistance Listing Number: 64.033 Federal Award Identification Number: 20-ZZ-026 Award Period: 10/01/2023 - 09/30/2024 Type of Finding: Material Weakness in Internal Control over Compliance and Other Matters Compliance Requirement: Allowable Costs Actions Planned in Response to Finding: The organization will implement a reconciliation process to verify that all travel costs align with the allowable amounts under the SSVF program's policies. Additionally, relevant staff will be trained to ensure full compliance with federal travel regulations and documentation requirements. Official Responsible for Ensuring CAP: The Interim ED will be responsible for overseeing the implementation of corrective actions. Planned Completion Date for CAP: The completion date was October 10, 2024. Plan to Monitor Completion of CAP: The Board of Directors monitored the completion of the CAP as new policy presented at Board Meeting.
View Audit 351650 Questioned Costs: $1
Finding 547412 (2024-002)
Material Weakness 2024
Federal Agency: U.S. Department of Veterans Affairs Federal Program Name: VA Supportive Services for Veteran Families (SSVF) Assistance Listing Number: 64.033 Federal Award Identification Number: 20-ZZ-026 Award Period: I 0/01/2023 - 09/30/2024 Type of Finding: Material Weakness in Internal Control ...
Federal Agency: U.S. Department of Veterans Affairs Federal Program Name: VA Supportive Services for Veteran Families (SSVF) Assistance Listing Number: 64.033 Federal Award Identification Number: 20-ZZ-026 Award Period: I 0/01/2023 - 09/30/2024 Type of Finding: Material Weakness in Internal Control over Compliance Compliance Requirement: Allowable Costs Actions Planned in Response to Finding: In response to the finding, the organization will implement a formal review and approval process for administrative expenses, enhance documentation practices, conduct regular internal audits, and train staff on federal cost principles. New management acknowledges that intentional collusion and failure to follow procedures contributed to the issue; corrective action has been taken and safeguards are being put in place to ensure accountability and prevent recurrence.Official Responsible for Ensuring CAP: The interim ED will be responsible for overseeing the implementation of corrective actions. Planned Completion Date for CAP: The completion date was June 6, 2024. Plan to Monitor Completion of CAP: The board will monitor the completion of the CAP through meeting at least quarterly with Director, Finance, and Compliance personnel.
View Audit 351650 Questioned Costs: $1
Corrective Action Plan: The finding was due an administrative error in the Pell award for this particular student. The College corrected this error and disbursed $492.50 to the student. Timeline for Implementation of Corrective Action Plan By using the incorrect enrollment status, the student was un...
Corrective Action Plan: The finding was due an administrative error in the Pell award for this particular student. The College corrected this error and disbursed $492.50 to the student. Timeline for Implementation of Corrective Action Plan By using the incorrect enrollment status, the student was under awarded Federal Pell Grant funds. Contact Person Troy Martin, Director of Student Financial Services
View Audit 351649 Questioned Costs: $1
Finding 547400 (2024-001)
Significant Deficiency 2024
During the fiscal year ended June 30, 2024, there was a high amount of turnover within the operational team responsible for this grant, including the Project Coordinator, the Program Manager and the Director of the department. The staff member who had been responsible for performing the rent reason...
During the fiscal year ended June 30, 2024, there was a high amount of turnover within the operational team responsible for this grant, including the Project Coordinator, the Program Manager and the Director of the department. The staff member who had been responsible for performing the rent reasonableness review terminated employment and the report documentation was either not completed, completed but not signed, or not filed in a secure location. Beginning in late 2024, all current staff members have been instructed to complete the rent reasonableness review for each incoming client, ensuring it is signed and saved in the client chart. In addition, the staff has been instructed to save an electronic copy of the rent reasonableness review in a secure folder to ensure it is accessible in the future. To ensure compliance with new process, the team will do periodic reviews of existing charts to ensure all documentation is in place and all requirements are met. Additionally, in some instances, damages were paid in excess of the allowable limits or were reimbursed for expenses made during the normal course of business instead of at the exit period. All team members associated with this grant have received and reviewed the Grant Agreement and are familiar with agreement terms and the damage payments not to exceed allowable limits. All future requests for damages will be reviewed and approved by the Departmental Director prior to the payment request being submitted for processing by the Accounts Payable Department. Additionally, the voucher submission process for damange requests will also include a Finance team member for review and authorization of the voucher detail to ensure compliance of all grant parameters before processing by the Accounts Payable Department.
View Audit 351637 Questioned Costs: $1
Views of Responsible Officials: NEW understands the importance of adhering to their federally compliant Procurement Policy, and will ensure that future procurement follows the policy. For one of the vendors noted above, they were recommended by NEW’s federal fund pass-through agency, and NEW did not...
Views of Responsible Officials: NEW understands the importance of adhering to their federally compliant Procurement Policy, and will ensure that future procurement follows the policy. For one of the vendors noted above, they were recommended by NEW’s federal fund pass-through agency, and NEW did not realize that a full procurement process was still necessary. For the other vendor, NEW did not initially expect costs to exceed the federal threshold during the year, and so neglected to document a procurement process for this vendor.
View Audit 351635 Questioned Costs: $1
Corrective Action Plan Allowable Costs and Activities – Finding 2024-004 Roof Above will develop a policy to require financial and programmatic review of costs to ensure reported costs are allowable. Contact person responsible for corrective action: Kaedon Grinnell, Chief Program Officer Anticipated...
Corrective Action Plan Allowable Costs and Activities – Finding 2024-004 Roof Above will develop a policy to require financial and programmatic review of costs to ensure reported costs are allowable. Contact person responsible for corrective action: Kaedon Grinnell, Chief Program Officer Anticipated completion date: March 31, 2025
View Audit 351621 Questioned Costs: $1
Recommendation: We recommend that the University improve the existing procedures and controls to ensure compliance with the aforementioned criteria. Action taken in response to finding: Counselors have completed an intensive R2T4 NASFAA training late April – May 2024. The misunderstanding of the 45-...
Recommendation: We recommend that the University improve the existing procedures and controls to ensure compliance with the aforementioned criteria. Action taken in response to finding: Counselors have completed an intensive R2T4 NASFAA training late April – May 2024. The misunderstanding of the 45-day rule of one of the counselors has been addressed and corrected. Names of the contact persons responsible for corrective action: Joshua Morey, Senior Director of Financial Aid Planned completion date for corrective action plan: As of March 19, 2025, changes and training have already been implemented.
View Audit 351603 Questioned Costs: $1
Finding No. 2024-008: Unallowable cost reimbursement under the Highway Planning and Construction Program Corrective Action Plan: Internal Controls will be strengthened to ensure accurate review of vouchers and construction pay estimates. Accountant II corrected the expense and the draw in August 202...
Finding No. 2024-008: Unallowable cost reimbursement under the Highway Planning and Construction Program Corrective Action Plan: Internal Controls will be strengthened to ensure accurate review of vouchers and construction pay estimates. Accountant II corrected the expense and the draw in August 2024. It is important to note that this would have been identified at the close of the project as the Department has a process in place to verify all amounts out of CM&P against the states accounting system. It is at that time the correction would have occurred. Contact Person: Patricia Devitt, Accounting Manager II Anticipated Completion Date: Fiscal year 2025
View Audit 351592 Questioned Costs: $1
Finding No. 2024-005: Inadequate controls over the payment of claims. Corrective Action Plan: The Department of Social Services is committed to improving internal controls within the division of Child Protection Services (CPS). Over the past year, the division has made enhancements to the FACIS sy...
Finding No. 2024-005: Inadequate controls over the payment of claims. Corrective Action Plan: The Department of Social Services is committed to improving internal controls within the division of Child Protection Services (CPS). Over the past year, the division has made enhancements to the FACIS system that achieve segregation in duties during the prior authorization and claims entry processes. These enhancements include the creation of an audit trail for authorizations and claims in FACIS . The FACIS system will also be updated to restrict claim submissions so as to disallow exceeding the amount authorized by policy. This measure is meant to prevent the disbursement of payments that exceed amounts authorized by policy and/or the supervisor. Design of additional enhancements surrounding CPS's use of the CP-522 forms and inclusion of necessary supporting documentation will also be implemented in this current fiscal year. This enhancement will have the effect of requiring all payments issued from FACIS to include the same level of documentation as is required for the state's accounting system. Included with the soon-to-be added documentation requirement will also be a process requirement that applies to billing requirements from vendors that invoice the division regularly. This change applies to regular services providers that send itemized receipts that will accompany the CP-522 forms. Contact Person: Jason Simmons, Chief Financial Officer, Department of Social Services Anticipated Completion Date: In the fiscal year 2025, discussions and policy updates with CPS and Finance continued. The anticipated completion date for the corrective action plan is set for June 30, 2025.
View Audit 351592 Questioned Costs: $1
Corrective Action Plan: The Student Support Services program experienced changes in program personnel. This change led to a loss of institutional knowledge, interrupted policy and process enforcement. In many instances documentation wasn’t available due to the transition of key program personnel. Du...
Corrective Action Plan: The Student Support Services program experienced changes in program personnel. This change led to a loss of institutional knowledge, interrupted policy and process enforcement. In many instances documentation wasn’t available due to the transition of key program personnel. During the transition for Student Support Service, we encountered difficulty locating explicit documentation for students who were awarded Grant Aid outside of first- or second-year classification. Section 3518(a) of the CARES Act granted the Department authority to “modify the required and allowable uses of funds” for certain programs authorized by the Higher Education Act of 1965, which included TRIO programs. The flexible extension remained in effect until September 30, 2024. Upward Bound requested a flexibility extension under the CARES Act. Due to a delayed response to the request, the extension request was re-sent for verification. Once received, UB was advised that the Department was no longer accepting new requests. As a result, stipends were processed before receiving the final response. During the Spring of 2024 the University began work to enhance its internal controls, policies and procedures to ensure the appropriate documentation was properly maintained. While there was improvement across all TRIO programs, the issues were not fully remediated by June 30, 2024. The University is committed to ensuring compliance with all federal, institutional, and program regulations. The University continues to enhance its internal controls, policies and procedures to ensure the appropriate documentation to support is maintained. Both the Student Support Services and Upward Bound programs are committed to implementing continuous monitoring of program records to ensure compliance with federal, institutional, and program requirements. The TRIO-SSS program has implemented an online Grant Aid application process for all participants who are eligible for aid; which requires submission of demographic information and a need for support statement. With the expiration of exceptions allowed under the CARES Act, all TRIO programs have converted back to distributing stipends in accordance with current federal regulations. Each program will monitor their respective distributions for accuracy and program compliance. Supporting documentation of statutory and regulatory requirements will be retained in the Policy and Procedures manuals. Anticipated Completion Date: June 30, 2025
View Audit 351580 Questioned Costs: $1
Corrective Action Plan: The University experienced turnover of key positions throughout campus, particularly in the Division of Finance, Government Sponsored Programs and various federally funds programs over the last few fiscal years. The changes in staffing lead to a loss of institutional knowledg...
Corrective Action Plan: The University experienced turnover of key positions throughout campus, particularly in the Division of Finance, Government Sponsored Programs and various federally funds programs over the last few fiscal years. The changes in staffing lead to a loss of institutional knowledge, and interrupted policy and process enforcement campus wide. During the Spring of 2024 the University began work to enhance its internal controls, policies, and procedures to ensure the appropriate documentation to support expenditures was properly maintained, and to ensure that level of effort reporting appropriately documented and timely completed. While there were some improvements (i.e., level of effort reporting), issues were not fully remediated. The University is committed to ensuring compliance with all federal, institutional, and program regulations. The University continues to enhance its internal controls, policies, and procedures to ensure the appropriate documentation to support is maintained, and to ensure that level of effort is appropriately documented and reported. The level of effort reporting process has been modified to a consistent reporting for all campus awards. Level of Effort reports are done by academic term, and the reports are due within 30 days following the end of the term. The Office of Government Sponsored Programs (“GSPAR”) has implemented monitoring and tracking measures to all reports are captured and completed according to federal guidelines. A system of multiple reviews has been implemented to help in reducing errors in reporting and increase efficiency in timeliness of the reports. Additionally, GSPAR intend to work closely with the JCSU Human Resources department to ensure accurate and efficient Time and Effort reporting. In addition, the University mandated participation in compliance training for all faculty and staff; participants are required to submit an acknowledgement that they participated in the training and are aware of the compliance requirement. Specific to the TRIO programs, as the result of a re-organization in February 2025 the University created a new position: Assistant Vice President (AVP) for Student Affairs, TRIO, and Well-being. This role will oversee Time and Effort Reporting, Annual Performance Report submissions, and financial transactions, ensuring accuracy and adherence to all relevant policies, regulations, and procedures. Additionally, this position will support professional development initiatives to enhance grant management and compliance. The AVP will also support university efforts to conduct regular program reviews to ensure proper documentation supporting TRIO eligibility and adherence to program requirements. To improve program knowledge and standardize practices, TRIO personnel will continue engaging in professional development offered locally and nationally. Internally, the TRIO Leadership Team (TRIO Project Directors and SVP of Student Enrollment & Retention Management) established TRIO Professional Development Day, a two-day training designed specifically for JCSU TRIO staff. These sessions provide guidance on university policies, financial compliance, Time and Effort reporting, effective record-keeping, and data management. The event also includes a roundtable discussion to promote collaboration and shared learning across programs. In addition, the TRIO Leadership Team will continue to explore best practices from high-functioning TRIO programs. To enhance communication and strengthen internal controls, the TRIO Leadership Team implemented monthly TRIO Program meetings. These meetings, involving TRIO Project Directors and the Senior Vice President of Strategic Enrollment and Retention Management, facilitate discussions on compliance, streamline processes, and support policy development. Additionally, the TRIO Leadership Team established monthly interdepartmental meetings among TRIO programs, the Division of Government Sponsored Programs and Research, and the Division of Business and Finance to further ensure alignment with institutional and federal requirements. Human Resources will also participate in future meetings to review Time and Effort Reporting procedures. TRIO Project Directors maintain ongoing communication with the Department of Education Program Officer, seeking written guidance on allowable costs, staffing adjustments, and fund reallocations, when necessary. Continuous monitoring and evaluation will ensure the effectiveness of these corrective actions, allowing the university to identify areas for ongoing improvement and maintain full compliance with all regulatory requirements. Anticipated Completion Date: December 31, 2025
View Audit 351580 Questioned Costs: $1
Corrective Action Plan: The University did not appropriately review eligibility documentation resulting in over awards. The error arose due to the manual processing of student loans by a single financial counselor without adequate checks, leading to non-compliance with specific fund restrictions rel...
Corrective Action Plan: The University did not appropriately review eligibility documentation resulting in over awards. The error arose due to the manual processing of student loans by a single financial counselor without adequate checks, leading to non-compliance with specific fund restrictions related to the student’s year in school and dependency status. A significant contributing factor was the absence of structured, periodic quality assurance reviews. The University partnered with Financial Aid Services (“FAS”) in February 2025 to review the current systems and process, and devise appropriate systems, checks, and balances to address each deficiency in our financial aid processes and personnel. In addition, as part of the University’s transition of its ERP system from Jenzabar to Colleague, Financial Aid will transition from the use of PowerFaids to Ellucian Colleague for financial aid management, which was driven by the need for more robust, systematic controls that can accurately adjust and calculate Cost of Attendance (COA) on a per-student basis. This system change is expected to automate many of the processes that were previously prone to human error, ensuring compliance with regulatory requirements. The University’s Financial Aid counselors will continue to monitor students' credit hours and make necessary adjustments to aid awards, thereby maintaining compliance and addressing any discrepancies proactively. This plan reflects our commitment to upholding the highest standards of financial aid management and ensuring that our processes are transparent, compliant, and responsive to the needs of our students. The University will integrate automated processes in our financial aid packaging to reduce human error. The adoption of the Ellucian Colleague system by JCSU will allow for automatic enforcement of packaging and transmittal rules, tailored to specific funds. Additionally, we will utilize exception reports from Ellucian Colleague to identify and correct discrepancies in real-time. We will establish a routine monitoring system to regularly check the accuracy of financial aid awards against eligibility criteria. Anticipated Completion Date: September 30, 2025
View Audit 351580 Questioned Costs: $1
Finding 547164 (2024-005)
Significant Deficiency 2024
Federal Program: U.S. Department of Education - Student Financial Assistance Cluster Federal Supplemental Educational Opportunity Grants, 84.007 Criteria: The College is required to comply with 34 CFR Section 676.l0(a). Condition: During our testing of eligibility, we selected 40 samples and noted ...
Federal Program: U.S. Department of Education - Student Financial Assistance Cluster Federal Supplemental Educational Opportunity Grants, 84.007 Criteria: The College is required to comply with 34 CFR Section 676.l0(a). Condition: During our testing of eligibility, we selected 40 samples and noted one instance where a student was disbursed a Federal Supplemental Education Opportunity Grant (FSEOG) but was not eligible due to not having the lowest expected family contribution (EFC). Cause: The College did not have controls in place to ensure entrance counseling was completed prior to a loan disbursement. Effect: The College did not follow federal regulations regarding FSEOG eligibility. The provisions of 34 CFR Section 676.l0(a) were not followed and thus a student was improperly disbursed FSEOG. Questioned Costs: There are a total of $800 of questioned costs associated with this finding. Recommendation: We recommend that the College implement a control and policy to ensure FSEOG is only disbursed to students with the lowest EFC. Corrective Action Taken or Planned: The College agrees with the finding. Controls have already been implemented to ensure that compliance with all federal and state requirements are met before aid is disbursed. Individual Responsible for Corrective Action: Katie Palmer, Director of Financial Planning Expected Completion Date: November 2024
View Audit 351511 Questioned Costs: $1
Finding 547162 (2024-003)
Significant Deficiency 2024
Federal Program: U.S. Department of Education - Student Financial Assistance Cluster Federal Direct Loan Program, 84.268 Criteria: The College is required to comply with 34 CFR Section 685.304(a). Condition: During our testing of eligibility, we selected 40 samples and noted two instances where a s...
Federal Program: U.S. Department of Education - Student Financial Assistance Cluster Federal Direct Loan Program, 84.268 Criteria: The College is required to comply with 34 CFR Section 685.304(a). Condition: During our testing of eligibility, we selected 40 samples and noted two instances where a student was disbursed a direct loan prior to entrance counseling being completed. Cause: The College did not have controls in place to ensure entrance counseling was completed prior to a loan disbursement. Effect: The College did not follow federal regulations regarding loan disbursements. The provisions of 34 CFR Section 385.304(a) were not followed and thus two students were improperly disbursed a direct loan. Questioned Costs: There are a total of $9,250 of questioned costs associated with this finding. $5,192j related to subsidized loans and $4,058 related to unsubsidized loans. Recommendation: We recommend that the College implement a control to ensure loans are not disbursed to students until entrance counseling has been completed by the student. Corrective Action Taken or Planned: The College agrees with the finding. Controls have already been implemented to ensure that compliance with all federal and state requirements are met before aid is disbursed. Individual Responsible for Corrective Action: Katie Palmer, Director of Financial Planning Expected Completion Date: November 2024
View Audit 351511 Questioned Costs: $1
2024-005: 93.959 – Substance Use Prevention, Treatment, and Recovery Services  Recommendation: We recommend that the County implement improvements to its policies and procedures to ensure documents are retained in accordance with its retention policy.  Explanation of disagreement with audit findin...
2024-005: 93.959 – Substance Use Prevention, Treatment, and Recovery Services  Recommendation: We recommend that the County implement improvements to its policies and procedures to ensure documents are retained in accordance with its retention policy.  Explanation of disagreement with audit finding: There is no disagreement and management agrees with the finding.  Corrective action taken in response to finding: The County’s Procurement Card Administrator (PCA) will meet with the cardholders and their approvers. The PCA will review the requirement of providing supporting documentation for all procurement card transactions and remind the approvers that they should not approve any transaction that does not have the proper documentation.  Name of the contact person responsible for corrective action: Jennifer Petterson-Helmecki, Procurement Card Administrator.  Planned completion date for the corrective action plan: June 30, 2025.
View Audit 351510 Questioned Costs: $1
Finding Number: 2024-003 Equipment Property Management Recommendation: The University needs to enhance the precision of the controls over equipment purchases to ensure that a property record is created within the system containing the required information for all federally funded equipment. Manage...
Finding Number: 2024-003 Equipment Property Management Recommendation: The University needs to enhance the precision of the controls over equipment purchases to ensure that a property record is created within the system containing the required information for all federally funded equipment. Management concurs with the auditor’s recommendation. The University has taken immediate steps to comply with 2 CFR 200.313 and is in process of implementing the following actions: Planned Corrective Action (1): The University is incorporating an additional worktag into the procurement approval workflow for asset management, enabling the identification of asset purchase orders and ensuring their proper routing to the Asset Management team for asset record creation. Anticipated Completion Date: May 2025 Responsible Contact Person: Eric Hughey, Fiscal Manager, Asset Accounting & Surplus/Nataliya Samodov, GCA Director Planned Corrective Action (2): The University will be implementing Multi-book functionality in the Workday ERP to improve asset management including creation of multiple asset books to meet different accounting standards as well as tracking of the assets from acquisition to disposal. This implementation will provide active monitoring of assets to ensure compliance. Anticipated Completion Date: Fall 2025 Responsible Contact Person: Eric Hughey, Fiscal Manager, Asset Accounting & Surplus/Nataliya Samodov, GCA Director
View Audit 351508 Questioned Costs: $1
Views of responsible officials and planned corrective actions: Management concurs with the above recommendation and will implement a second reviewer to avoid duplications and overstating of admin fees and payroll expenses.
Views of responsible officials and planned corrective actions: Management concurs with the above recommendation and will implement a second reviewer to avoid duplications and overstating of admin fees and payroll expenses.
View Audit 351453 Questioned Costs: $1
Planned Corrective Action: Management agrees with this finding. Copies of the Verizon invoices for Hot Spots are given to the IT Department designee to collect and submit to the E-Rate Consultant. Prior to sending the invoices, the IT designee and CFO will meet to confirm the budgets units used and ...
Planned Corrective Action: Management agrees with this finding. Copies of the Verizon invoices for Hot Spots are given to the IT Department designee to collect and submit to the E-Rate Consultant. Prior to sending the invoices, the IT designee and CFO will meet to confirm the budgets units used and the submission. Scott Young is going to make contact with our E-Rate consultant, Sharon Dowdy, who will confirm the repayment of $80,750 of duplicate support by April 7, 2025. Persons responsible for corrective action: Scott Young, IT Project Manager; Jimmy Hogg, IT Director; Jackie Rowlett, District Treasurer. Anticipated corrective action implementation date: April 7, 2025.
View Audit 351448 Questioned Costs: $1
Finding 547085 (2024-002)
Significant Deficiency 2024
Condition The College’s internal controls over compliance requirements over the return of Title IV funds (R2T4) were not operating effectively in 2024 as the College did not comply with the federal requirements as it relates to issuing a credit to a student. Corrective Action Plan Corrective Action ...
Condition The College’s internal controls over compliance requirements over the return of Title IV funds (R2T4) were not operating effectively in 2024 as the College did not comply with the federal requirements as it relates to issuing a credit to a student. Corrective Action Plan Corrective Action Planned: The College will review processes and data collection related to students’ withdrawal or leave of absence. The result of this review will be a full operational and procedural detail of responsibilities, roles, timelines and documentation associated with the accurate processing of all withdrawals. To include Student Records, Student Accounts, Financial Aid and Return to Title IV. Name(s) of Contact Person(s) Responsible for Corrective Action: Naomi Coe, Financial Aid Director; Mariana Sanabria, VP for Enrollment Services; Marlene Neises, Executive Director for Institutional Effectiveness and Sponsored Programs; David Brzeczkowski, Controller; and Amanda Hodgson, CIO. Anticipated Completion Date: A preliminary meeting is scheduled for March 31, 2025 to discuss the implementation of the processes and responsibilities pertaining to a student withdraw and leave of absence. This meeting will provide an outline of the internal controls and processes to be implemented by July 31, 2025.
View Audit 351446 Questioned Costs: $1
The University will strengthen internal controls and monitoring processes to ensure compliance with Title IV credit balance regulations. Specific corrective actions include: 1. Implementing a weekly audit of credit balances within the student financial system to identify and initiate refund process ...
The University will strengthen internal controls and monitoring processes to ensure compliance with Title IV credit balance regulations. Specific corrective actions include: 1. Implementing a weekly audit of credit balances within the student financial system to identify and initiate refund process when a Title IV credit balance exceeds the allowable time frame. 2. Providing and accessing additional training to financial aid and student accounts personnel on Title IV regulations regarding credit balances and timely refunds. 3. Establishing a formalized procedure for escalating unresolved balances to senior financial administrators for immediate corrective action.
View Audit 351424 Questioned Costs: $1
Corrective Action The improper activity was identified in October 2023 and the following actions were subsequently taken: • Two caseworks and a supervisor were terminated. • The agency's Executive Director retired. • The agency's Controller was temporarily elevated to Interim Administrator, overseei...
Corrective Action The improper activity was identified in October 2023 and the following actions were subsequently taken: • Two caseworks and a supervisor were terminated. • The agency's Executive Director retired. • The agency's Controller was temporarily elevated to Interim Administrator, overseeing day-to-day operations and reviewing all agency disbursements. • The central accounting department revised the check processing procedures to ensure that the following documentation accompanied housing related check requests: o W-9 signed by the vendor o A signed Promissory Agreement from the client, landlord and caseworker if the agency is paying Rent/Sec Dep. o Proof of Ownership for the property (Deed, Tax bill, NJ Parcels website) documentation. The Proof of Ownership documentation must match the W-9. Management has taken steps to ensure that the rental properties for which assistance will be rendered are in fact owned by the landlord stated on the lease. o Copy of an executed rental lease. o Rent Ledger, or a letter from the Landlord on their letterhead detailing client past and overdue charges/payments. Should include dates, amounts, etc. o Proof of Hardship - case management notes detailing hardship are sufficient for the Accounting Dept, although not necessarily sufficient for the requirement of the grant. • Policy changes with regard to check distribution have been modified. All checks are mailed directly to the vendor/payee from the central accounting department. • Two supervisors replaced the one terminated supervisor in order to ease the amount of supervision duties tasked to one person. • A new Executive Director for the Organization was hired in February 2024. • Created and filled the position of Grants Compliance Specialist. This position is responsible to: o Review, revise and create, where needed, policies/procedures to ensure that 0MB Uniform Administrative Requirements are being considered and followed in the administering of all grant funding. o Responsible for regularly reviewing client files on a judgmental basis in order to ensure adherence to the agency's policies and procedures. • Mandated the universal use of ETO Case Management Solution as the soul repository of client information, case notes with a link to electronic client documentation files on the agency network. This provides electronic access to client case files as well as an electronic audit trail. Projected Completion Date As mentioned, the actions note above have been implemented. Management and the Grant Compliance Specialist continue to review, modify and communicate policies/procedures with all case management staff. Contact Person Robert Waite, Controller 856-342-4186; robert.waite@camdendiocese.org If you have questions or concerns regarding this Plan, please reach out to Robert Waite, Controller using the phone number or email address above. Robert T Waite, Controller
View Audit 351413 Questioned Costs: $1
Reference number: 2024-001 Criteria or specific requirement: Office of Management and Budget (OMB) 2 CFR part 200, subpart E Corrective Action: The Superintendent Prong Tran, Director of Finance, Scott McRae and Operations Manager Vicki Jones will closely review all coding and ensure that all emplo...
Reference number: 2024-001 Criteria or specific requirement: Office of Management and Budget (OMB) 2 CFR part 200, subpart E Corrective Action: The Superintendent Prong Tran, Director of Finance, Scott McRae and Operations Manager Vicki Jones will closely review all coding and ensure that all employees are coded correctly according to funds, salary schedules and the correct calendars. Contact Person: Scott McCrae and Vicki Jones Anticipated Completion Date: June 30, 2025
View Audit 351398 Questioned Costs: $1
Action taken in response to finding: The September 2023 claiming error was caused in part by the Food Service Management Company manually entering the claims in the DESE Portal incorrectly. Newton took responsibility for entering the claims for the balance of FY24. For FY25, Newton now uploads the...
Action taken in response to finding: The September 2023 claiming error was caused in part by the Food Service Management Company manually entering the claims in the DESE Portal incorrectly. Newton took responsibility for entering the claims for the balance of FY24. For FY25, Newton now uploads the meal count data from Mosaic, the point-of-sale software, directly into the DESE portal. That upload is done by the Business Operations Analyst and then approved by the Director of Business Operations, which removes substantial exposure for human error during data entry and creates two levels of review prior to approval and submission. The other five discrepancies between the source counts and what was submitted for the DESE claim was to address identified human error in advance to ensure that the monthly claim was accurate. For the September 2023 error, Newton has submitted a Claim Adjustment Form to DESE to provide guidance for the necessary action steps. Name(s) of the contact person(s) responsible for corrective action: Amy Mistrot, NPS Director of Business Operations. Planned completion date for corrective action plan: The internal controls to reduce data entry errors have been implemented and are consistently being used. DESE will provide guidance for the Claim Adjustment Request to address the September 2023 error, which Newton will then implement.
View Audit 351352 Questioned Costs: $1
Finding 2024-006 – Allowable Costs/Cost Principles Name of Contact Person: Darla Hawkins, City Treasurer, City of Sheridan, Wyoming Corrective Action Plan: With recent personnel changes, project managers with adequate knowledge of allowable costs are responsible for tracking all costs. In collabor...
Finding 2024-006 – Allowable Costs/Cost Principles Name of Contact Person: Darla Hawkins, City Treasurer, City of Sheridan, Wyoming Corrective Action Plan: With recent personnel changes, project managers with adequate knowledge of allowable costs are responsible for tracking all costs. In collaboration with the Treasury Department, new internal controls have been implemented, ensuring clear and effective tracking methods are maintained and practiced regularly. Proposed Completion Date: June 30, 2025
View Audit 351336 Questioned Costs: $1
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