April 20, 2023 United Stated Department of Health and Human Services Indiana Health Centers, Inc. respectfully submits the following corrective action plan for the year ended December 31, 2022. CohnReznick LLP 350 Church Street Hartford, CT 06103 Audit Period: December 31, 2022 The findings fro...
April 20, 2023 United Stated Department of Health and Human Services Indiana Health Centers, Inc. respectfully submits the following corrective action plan for the year ended December 31, 2022. CohnReznick LLP 350 Church Street Hartford, CT 06103 Audit Period: December 31, 2022 The findings from the December 31, 2022 schedule of findings and questioned costs are discussed below. The findings are numbered consistently with the numbers assigned in the schedule. FEDERAL AWARDS FINDINGS AND QUESTIONED COSTS SIGNIFICANT DEFICIENCY 2022-001 - Sliding Fee Scale Discount Recommendation The Center should establish a system of internal controls to ensure that all sliding fee discounts are properly calculated based on family size and income. Action Taken IHC will improve the sliding fee audit process by implementing the following changes. Each IHC site will be responsible for auditing five accounts per front office staff twice per month that will be reviewed by the Office Manager, Practice Manager, and Director of Operations. The completed audits after review will be sent to the CFO for additional review. Any sliding issues will be addressed with the respective front office staff with re-education. If the Cognizant or Oversight Agency for Audit has questions regarding this plan, please call: Tracy Nagel, CFO at (317) 576-1335. Sincerely yours, Mr. Tracy Nagel-Chief financial officer