Transitional Living for Homeless Youth – Assistance Listing No. 93.550
Recommendation: It is recommended that the Organization implement controls to ensure that clients meet eligibility requirements before being enrolled in the program. This could include verifying age at the time of enrollment and ...
Transitional Living for Homeless Youth – Assistance Listing No. 93.550
Recommendation: It is recommended that the Organization implement controls to ensure that clients meet eligibility requirements before being enrolled in the program. This could include verifying age at the time of enrollment and periodically re-verifying eligibility for on-going clients. Additionally, the Organization should review its policies and procedures to ensure that they are in compliance with program requirements and make any necessary updates.
Explanation of disagreement with audit finding: There is no disagreement with the audit finding.
Action taken in response to finding: Clearly define eligibility requirements for staff conducting intakes, along with the intake process. Staff and Program Director will reverify eligibility when doing check requests. Two opportunities will be provided for staff each year to revisit eligibility requirements and to provide staff with refresher training.
Intake Process:
At the time of intake into the program, client’s will be asked for their driver’s license, state ID, permit, tribal ID, or birth certificate. If the client doesn't have any Identification, staff will calculate the client's age using the client's reported date of birth. Staff will then attempt to help the client secure personal vital documents and add copies to the client file for verification. The Program Director will also verify eligibility.
Training:
Staff to be trained in the spring and fall of each year to revisit eligibility requirements, intake processes, along with agency core values, mission and vision.
Name(s) of the contact person(s) responsible for corrective action: Elena Guerra, EYS Program Director
Planned completion date for corrective action plan:
• Clearly define eligibility requirements for staff by July 1, 2024.
• Host trainings by September 30, 2024, and March 31, 2025.
• Verify eligibility for new clients and current clients on an ongoing basis.