Finding: 2022-006Name of contact person: Felissa H. Ferrell, Cathy MurrayCorrective Action: "The functionality of the system does not connect the child to the other siblings when the 5120 is keyed in the NC FAST System. When the social worker keys in the relationships of the family members in the ...
Finding: 2022-006Name of contact person: Felissa H. Ferrell, Cathy MurrayCorrective Action: "The functionality of the system does not connect the child to the other siblings when the 5120 is keyed in the NC FAST System. When the social worker keys in the relationships of the family members in the household, they establish each parent and child, however, the system does not connect the sibling to the other siblings. If a paper 5120 were to be utilized, this would not be an issue. Apparently, with the recent NC FAST System updates, in order for all the siblings to show up on the 5120, it will now require the worker to establish the children to parent, then they will have to establish a relationship to each sibling and/or other members in the household, connecting them all together. This will require additonal data entries. It appears the system was intuitively doing this when connected with the EB NC FAST system however, the upgrades and separation has now made this not function.The Quality Assurance Social Work Specialist will commence a training with the supervisors and CPS workers, who complete the 5120, to ensure the staff understand the extra steps they are required to complete in the NC FAST system. The Quality Assurance Social Work Specialist will review the 5120s to ensure that the FAU is populating correctly. If the additional steps do not show the 5120 populating correctly, then a NC FAST Help Ticket will be generated, likely a level 3, which will require a patch. "Proposed Completion Date: Training will be completed by October 28th, 2022