Finding Text
Lack of Administrative Capability Material Weakness
DEPARTMENT OF EDUCATION
ALN #: 84.268, 84.063, 84.007, 84.033, 84.038, and 84.379 (Student Financial Assistance Cluster)
Federal Award Identification #: 2022-2023 Financial Aid Year
Condition: The administrative capability is currently below the required level for maintaining compliance with Title IV regulations.
Criteria: 34 CFR 668.16
Questioned Costs: $498,771
Context: In the current year, we found several areas of noncompliance and one repeated finding with the Department of Education regulations due to the fact that the financial aid system was not designed to appropriately support the current level of staffing for financial aid, the complexity of administering financial aid for the various educational programs, the communication required between departments for appropriate administering of financial aid, and the number of enrolled students receiving financial aid.
Cause: The University continued to have staffing challenges and were still in process on addressing prior year findings.
Effect: Noncompliance with a number of Title IV regulations.
Identification as repeat finding, if applicable: N/A
Recommendation: We recommend the University adjust the financial aid system to allow for more checks and balances, correct the withdrawal system errors, and implement more robust review procedures.
Views of Responsible Officials and Planned Corrective Action: Management agrees with the finding. See corrective action plan.