Finding 777 (2023-001)

Significant Deficiency
Requirement
E
Questioned Costs
-
Year
2023
Accepted
2023-10-26

AI Summary

  • Core Issue: Incorrect voucher payment standards led to errors in housing assistance payment calculations due to improper overrides by caseworkers.
  • Impacted Requirements: Overrides should be verified before calculating housing assistance payments to ensure accuracy.
  • Recommended Follow-Up: Implement an internal control system for approving overrides to prevent future errors.

Finding Text

Section 8 Housing Choice Vouchers AL #14.871 Significant Deficiency Internal Control Over Compliance Incorrect Voucher Payment Standards 2023-001 Condition: The Commission enters approved voucher payment standards into their property management software, which automatically populates default values in tenant certifications. Caseworkers have had the ability to override default values for the number of bedrooms exceeding the defaults entered. During audit fieldwork, we identified five instances of overrides not being applied correctly to tenants, which caused errors in housing assistant payment (HAP) calculations. Criteria: Overrides should be verified prior to calculating HAP. Cause: The Commission has experienced turnover in Section 8 caseworker positions. The Commission did not have an internal control system in place to limit caseworkers’ ability to perform overrides or require approval of overrides. Effect: Housing assistance payments were calculated incorrectly due to improper voucher payment standard values being used. Context: In our testing of the entire population of 10 overrides made during the year, there were 3 instances of HAP underpayment, totaling $2,711, or instances in which the tenant overpaid, and 2 instances of HAP underpayment, totaling $368, or instances in which the tenant underpaid. The control deficiency and incorrect HAP calculations did not result in a material impact on the program and did not reach the threshold for reporting questioned costs. Repeat of Prior Year Finding: No Auditor’s Recommendation: We recommend implementing an internal control for approval of any system override to ensure they are appropriately applied. View of Management: Management agrees with the finding. A response can be found in the Corrective Action Plan.

Corrective Action Plan

Section 8 Housing Choice Vouchers AL #14.871 Significant Deficiency Internal Control Over Compliance Incorrect Voucher Payment Standards 2023-001 Condition: The Commission enters approved voucher payment standards into their property management software, which automatically populates default values in tenant certifications. Caseworkers have had the ability to override default values for the number of bedrooms exceeding the defaults entered. During audit fieldwork, we identified five instances of overrides not being applied correctly to tenants, which caused errors in housing assistant payment (HAP) calculations. Criteria: Overrides should be verified prior to calculating HAP. Repeat of Prior Year Finding: No Auditor’s Recommendation: We recommend implementing an internal control for approval of any system override to ensure they are appropriately applied. Management’s Response: Management has restricted caseworker’s rights to be able to override the default values for Voucher Payment Standards. Anticipated Completion Date: Rights were restricted in June 2023.

Categories

HUD Housing Programs Reporting Significant Deficiency Internal Control / Segregation of Duties

Other Findings in this Audit

  • 778 2023-002
    Material Weakness
  • 779 2023-003
    Material Weakness
  • 577219 2023-001
    Significant Deficiency
  • 577220 2023-002
    Material Weakness
  • 577221 2023-003
    Material Weakness

Programs in Audit

ALN Program Name Expenditures
14.871 Section 8 Housing Choice Vouchers $9.94M
14.872 Public Housing Capital Fund $1.43M
14.850 Public and Indian Housing $1.19M
14.182 Section 8 New Construction and Substantial Rehabilitation $104,173
10.427 Rural Rental Assistance Payments $78,509