Finding Text
Condition: Two of twelve client assistance transactions selected for testing did not include a properly completed SAFE Program Client Agreement form as requested by the DCF (grantor). Criteria: Effective April of 2022, the grantor, DCF, required the completion of a SAFE Program Client Agreement form for every client receiving financial aid through the program ass evidence of eligibility for the program. Questioned Costs: None were noted. Context: One client assistance transaction did not include the SAFE Program Client Agreement form on file and one client assistance transaction did not include a Program Director's signature on the SAFE Program Client agreement form as evidence of supervisor review. The SAFE Program Client Agreement was a new process requested by DCF and put in place effective April of 2022. As such, the process was in place for only three months of the fiscal year. Effect: Failure to properly document client eligibility for client assistance per grantor process could result in improper approval of client assistance and lack of documentation to demonstrate compliance with eligibility requirements of the grant. Recommendation: Ensure proper training of relevant personnel when implementing new controls over compliance or changes to existing controls.