Answer: Staff miscalculated tenant rent payments and HAP subsidies due to incorrect or missing income documents.
Trend: This issue indicates a recurring problem with documentation and calculation processes.
List: Review income documentation procedures, retrain staff on calculation methods, and implement regular audits to ensure compliance.
Finding Text
Program staff incorrectly calculated and/or did not use the proper income supporting documents in computing the tenants rent payment and the proper amount of HAP subsidy. See schedule of Findings and Questioned Costs for chart/table