Finding Text
Federal Program: Federal Supplemental Educational Opportunity Grants (FSEOG) [AL #84.007], Federal Work-Study Program [AL #84.033], Federal Pell Grant Program [AL #84.063], and Federal Direct Student Loans [AL #84.268]. Criteria: Per 34 CFR 668.165(a)(1) before an institution disburses title IV, HEA program funds for any award year, the institution must notify a student of the amount of funds that the student or his or her parent can expect to receive under each title IV, HEA program, and how and when those funds will be disbursed. If those funds include Direct Loan program funds, the notice must indicate which funds are from subsidized loans, which are from unsubsidized loans, and which are from PLUS loans. Condition: During testing of disbursements to or on behalf of students, 16 out of the 25 students selected for testing did not receive a written notification from the institution for the Fall of 2021 semester. Cause: There was a transition of personnel in the financial aid office in the current year resulting in the notifications not being sent. Effect: Students did not receive the notification of the amount of funds expected to be received under each title IV, HEA program and how those funds were to be disbursed. Questioned Costs: None Context: This was only identified for the fall of 2021 semester Repeat Finding: This is not a repeat finding. Recommendation: We recommend the Academy review their internal controls and document them to ensure compliance during transitional periods of personnel. Views of Responsible Officials: The Academy is in agreement with the finding. Starting the fall of 2022 the Academy?s student information system, Campus Cafe, provides online award letter notification to all students for review and approval and/or decline.