Finding Text
Condition: In a sample of 40 center reimbursement requests 25 of 40 centers, which represents 40 of 112 centers filing claims in fiscal year 2022 with the Sponsor, the period between the last monitor visit of fiscal year 2021 and the first monitor visit of fiscal year 2022 exceeded six months. Criteria: Sponsor should perform monitor visits within six months of the last monitor visit. Cause: Error was due to turnover of staff responsible for monitor visits. Effect: Requirement for procedure of monitor visits was not followed. Recommendation: We recommend that the Sponsor maintain a timetable for monitor visits which will facilitate the timely scheduling of monitor visits. Management response: Management will create a schedule which creates a reminder of upcoming deadlines and will provide additional training to staff.