Finding Text
Right to Cancel Notifications DEPARTMENT OF EDUCATION
ALN #: 84.268
Federal Award Identification #: 2022-2023 Financial Aid Year
Condition: Students were not consistently notified of their ability to cancel loan disbursements.
Criteria: 34 CFR 668.165(a)
Questioned Costs: $-0-
Context: The templates used to notify students of upcoming loan disbursements did not include the instructions on how to cancel the loan.
Cause: There was transition in the financial aid department and the templates used did not include the required language.
Effect: There was noncompliance with the right to cancel notifications.
Identification as repeat finding, if applicable: Not applicable.
Recommendation: We recommend the University update the template used for right to cancel notifications to include all required language.
Views of Responsible Officials and Planned Corrective Action: Management agrees with the finding. See corrective action plan.