Finding Text
Criteria: Under the Pell grant and ED loan programs, Institutions are responsible for timely enrollment
reporting to NSLDS whether they report directly or via a third-party servicer such as the National Student
Clearinghouse (NSC). Enrollment reporting in a timely and accurate manner is critical for effective
management of the programs. Enrollment information must be reported within 60 days whenever enrollment
status changes for students unless a roster is submitted within 60 days. These changes include reductions or
increases in attendance levels, withdrawals, graduations, or approved leaves-of-absence.
Condition: We tested NSLDS Enrollment Detail Records for nine students with changes in enrollment. Out
of those nine, we noted that none of NSLDS status was changed within a timely manner.
Cause: The enrollment data transmitted to NSC was not accurate.
Effect: Enrollment statuses in NSLDS for the affected individuals were not correct and likely resulted in
improper loan deferments and interest subsidies on outstanding loans.
Questioned costs: $-0- Perspective information: See table below:
Identification of repeat findings: Yes, see FA-2022-002.
Recommendation: The University should work with its Information Technology Department and NSC to
determine the root cause of the enrollment reporting errors and develop corrective action as soon as possible
to avoid future reporting inaccuracies. The corrective action should be closely monitored by the Registrar
on test basis to ensure the process is functioning as intended and resulting in accurate enrollment reporting.
Views of responsible officials: See Client’s Corrective Action Plan