Audit Firm: RSM US LLP
30 S Wacker Drive, Suite 3300
Chicago, IL 60606
Audit Period: 1/1/2024 – 12/31/2024
Comments on Findings and Recommendations:
Finding 2024-002 – Eligibility - Pell
Finding: Herzing University did not properly award Pell funding to an eligible student in the Spring 2024 semester.
Condition: A student was eligible to receive Pell funding but did not receive Pell funds due to an employee error. For one
out of 40 students tested for eligibility, we noted 1 student (2.5%) who was eligible to receive Pell funding but did not
receive Pell funds due to an employee error.
Action Taken: The identified student withdrew from the University on May 8, 2023. The student’s 2023-24 Pell award was
cancelled during the required R2T4 process that was completed on May 23, 2023. The 2023-24 Pell award for the Spring
2024 semester was not manually reinstated upon the student’s return to an Active status on June 28, 2023. The employee
who was responsible for updating the student’s financial aid package upon the student’s return to an Active status
erroneously neglected to reinstate the 2023-24 Pell award for the Spring 2024 semester. This finding is attributed to
human error.
In April 2025, Herzing University created an internal compliance checkpoint for Pell awarding. This checkpoint will identify
any students with a Pell eligible SAI for the Federal Award year that do not have Pell packaged for the semester. This
checkpoint was completed for the Spring 2025 semester on April 7, 2025, and will be completed each semester going
forward. Any affected students identified during the completion of this semester-based checkpoint will have their
financial aid package revised to include Pell funding for the applicable semester, prior to the end of the semester. Herzing
University’s Policy Manual was updated in April 2025 to reflect the addition of the Pell Awarding compliance checkpoint.
For the identified student, Herzing University has provided a tuition waiver for the amount of the Pell funds that the
student was eligible for and should have received for the Spring 2024 semester.
The required corrective action for Finding 2024-002 listed in the SFA audit for the period 1/1/2024 – 12/31/2024 was
completed on 5/7/2025.
The person responsible for completion of the corrective action was Kevin McShane, Vice President of Financial Aid &
Compliance.
____________________________________ _______________________
Kevin McShane Date
Vice President of Financial Aid & Compliance
Herzing University
275 W. Wisconsin Ave., Ste. 210, Milwaukee, WI 53203
Email Address: kmcshane@herzing.edu