Audit Firm: RSM US LLP
30 S Wacker Drive, Suite 3300
Chicago, IL 60606
Audit Period: 1/1/2024 – 12/31/2024
Comments on Findings and Recommendations:
Finding 2024-001 – Eligibility - SEOG
Finding: Herzing University did not properly award SEOG funding to an eligible student in the Fall 2024 semester.
Condition: A student was eligible to receive SEOG funding but did not receive SEOG funds due to an employee error. For
one out of 40 students tested for eligibility, we noted 1 student (2.5%) who was eligible to receive SEOG funding but did
not receive SEOG funds due to an employee error.
Action Taken: On May 1, 2024, a Financial Aid Advisor manually cancelled the identified student’s 2024-25 SEOG award in
Regent (Herzing University’s Financial Aid Management Software), with a notation that the student had an ineligible
Student Aid Index (SAI). The student had an SAI of -117 on their 2024-25 ISIR, and in accordance with Herzing University’s
FSEOG policy were eligible for 2024-25 SEOG in the Fall 2024 semester. The award was incorrectly manually canceled by
the advisor because of human error.
In April 2025, Herzing University created an internal compliance checkpoint for FSEOG awarding. This checkpoint will
serve as a safety net to identify any students who have a Pell award for the Federal Award year, have an SAI that is FSEOG
eligible according to Herzing University’s FSEOG policy, and do not correctly have FSEOG packaged for the semester. Any
affected students identified during the completion of this semester-based checkpoint will have their financial aid package
reviewed and if necessary revised to include FSEOG funding for the applicable semester, prior to the end of the semester.
This checkpoint was completed for the Spring 2025 semester on April 4, 2025, and will be completed each semester going
forward. Herzing University’s Policy Manual was updated in April 2025 to reflect the addition of the FSEOG Awarding
compliance checkpoint.
For the identified student, Herzing University has provided a tuition waiver for the amount of the FSEOG funds that the
student was eligible for and should have received for the Fall 2024 semester.
The required corrective action for Finding 2024-001 listed in the SFA audit for the period 1/1/2024 – 12/31/2024 was
completed on 5/7/2025.
The person responsible for completion of the corrective action was Kevin McShane, Vice President of Financial Aid &
Compliance.
____________________________________ _______________________
Kevin McShane Date
Vice President of Financial Aid & Compliance
Herzing University
275 W. Wisconsin Ave., Ste. 210, Milwaukee, WI 53203
Email Address: kmcshane@herzing.edu