To address this issue and ensure full compliance, the Institution has developed the following action plan:
1. Enhanced Staff Training: All financial aid personnel responsible for verification will receive specialized training on:
The importance of completing all required fields on verification documents.
Federal requirements related to identity verification and the Statement of Educational Purpose.
Best practices for identifying and correcting missing information before document submission.
Training will be mandatory and ongoing, with refresher courses conducted annually.
2. Periodic Internal Audits & Quality Control: The Institution will implement quarterly internal audits of verification documentation to:
Identify and correct omissions before submission to ED or entry into the COD system.
Ensure that all required documentation fields, including certification dates, are accurately completed.
These audits will be conducted by a designated compliance officer or senior financial aid staff to enhance oversight.
3. Documentation of Corrections & Compliance Procedures: A standardized protocol will be implemented for addressing missing information, including:
Retroactive corrections for any identified omissions.
Proper documentation of corrective actions to demonstrate compliance.
Staff will maintain a verification compliance log to track corrections and ensure timely follow-up.
Personnel Responsible for Implementation: Danielle Skinner
Position of Responsible Personnel: President
Expected Date of Implementation: Immediate