Finding Text
2023‐004 Eligibility Controls and Compliance
Management Views We agree with this finding and have outlined our plan of action in our corrective action plan.
Questioned Costs The exact monetary impact needs further investigation to determine the amount for the period of
non‐compliance.
Cause The failure to meet compliance requirements noted above can be attributed to a combination of
factors, including major staff turnover, which led to a loss of institutional knowledge and expertise
critical for the preparation and maintain the required documentation in tenant files.
Effect Compliance with income limits and eligibility could not be demonstrated for sampled tenants.
Therefore, ineligible individuals may be receiving HAP assistance and /or HAP is being incorrectly
Recommendations It is recommended that the Authority: (1) Prioritize the recruitment and training of new staff to fill critical roles, ensuring they are well‐versed in HUD requirements and (2) Revise and streamline
internal processes to improve efficiency and reliability in meeting HUD's requirements for
determing tenant eligibility.
Criteria As a condition of admission or continued occupancy, require the tenant and other family members
to provide necessary information, documentation, and releases for the Authority to verify income
eligibility (24 CFR sections 5.230, 5.609, and 982.516)
Condition Incomplete documentation of tenant’s income eligibility for participation in the Housing Choice
Voucher Program. During the sampling of 40 tenant files we noted: (1) 29 did not include utility
allowance calculation; (2) 9 50058 forms did not agree with the housing assistance payments made
to landlords; (3) 22 tenant rents did not fall between 90% and 110% of the HUD FMR for the areas.
Context The Authority manages over 600 Housing Choice Vouchers and 600 Port‐In Voucher during the
year. We sampled 40 tenant files for multiple compliance requirements.Questioned Costs The exact monetary impact needs further investigation to determine the amount for the period of
non‐compliance. Questioned Costs The exact monetary impact needs further investigation to determine the amount for the period of
non‐compliance. Cause The failure to meet compliance requirements noted above can be attributed to a combination of
factors, including major staff turnover, which led to a loss of institutional knowledge and expertise
critical for the preparation and maintain the required documentation in tenant files. Effect Compliance with income limits and eligibility could not be demonstrated for sampled tenants.
Therefore, ineligible individuals may be receiving HAP assistance and /or HAP is being incorrectly
Recommendations It is recommended that the Authority: (1) Prioritize the recruitment and training of new staff to fill
critical roles, ensuring they are well‐versed in HUD requirements and (2) Revise and streamline
internal processes to improve efficiency and reliability in meeting HUD's requirements for
determing tenant eligibility. Questioned Costs The exact monetary impact needs further investigation to determine the amount for the period of
non‐compliance. Management Views We agree with this finding and have outlined our plan of action in our corrective action plan.