Finding Text
2023‐005 New Tenant Eligibility Controls and Compliance
Questioned Costs The exact monetary impact needs further investigation to determine the amount for the period of
non‐compliance.
Management Views We agree with this finding and have outlined our plan of action in our corrective action plan.
Cause The failure to meet compliance requirements noted above can be attributed to a combination of
factors, including major staff turnover, which led to a loss of institutional knowledge and expertise
critical for the preparation and maintain the required documentation in tenant files.
Effect Compliance with income limits and eligibility could not be demonstrated for sampled tenants.
Therefore, ineligible individuals may be receiving HAP assistance and /or HAP is being incorrectly
calculated based on unverified incomes.
Recommendations It is recommended that the Authority: (1) Prioritize the recruitment and training of new staff to fill
critical roles, ensuring they are well‐versed in HUD requirements and (2) Revise and streamline
internal processes to improve efficiency and reliability in meeting HUD's requirements for
determing tenant eligibility.
Criteria As a condition of admission or continued occupancy, require the tenant and other family members
to provide necessary information, documentation, and releases for the Authority to verify income
eligibility (24 CFR sections 5.230, 5.609, and 982.516)
Condition Incomplete documentation of tenant’s initial income eligibility for participation in the Housing
Choice Voucher Program. During the sampling of 6 tenant files we noted: (1) 5 contained no
income calculation or supporting documentation for calculations; (2) 3 had no 50058 forms in the
tenant file; (3) all 6 selected could not be traced back to the waitlist to determine proper entrance
to the program.
Context The Authority manages over 600 Housing Choice Vouchers with about 60‐70 new move‐ins a year.
We sampled 6 tenant files for multiple compliance requirements. Cause The failure to meet compliance requirements noted above can be attributed to a combination of
factors, including major staff turnover, which led to a loss of institutional knowledge and expertise
critical for the preparation and maintain the required documentation in tenant files.
Effect Compliance with income limits and eligibility could not be demonstrated for sampled tenants.
Therefore, ineligible individuals may be receiving HAP assistance and /or HAP is being incorrectly
calculated based on unverified incomes.
Recommendations It is recommended that the Authority: (1) Prioritize the recruitment and training of new staff to fill
critical roles, ensuring they are well‐versed in HUD requirements and (2) Revise and streamline
internal processes to improve efficiency and reliability in meeting HUD's requirements for
determing tenant eligibility. Questioned Costs The exact monetary impact needs further investigation to determine the amount for the period of
non‐compliance.
Management Views We agree with this finding and have outlined our plan of action in our corrective action plan.