Finding Text
EXIT COUNSELING - FEDERAL DIRECT LOANS PROGRAM 84.268 Criteria
Per 34 CFR 682.604(g), if a student borrower withdraws from school or fails to complete an exit counseling session, the College must provide exit counseling material to the student within 30 days after learning that the student is no longer at least a half time student.
Condition and Context
Of our sample of 51 student files, one case was noted where exit counseling information was not provided to the student within the required time frame.
Cause
A review of non-returning students did not identify this student as needing to be provided exit counseling materials.
Potential Effect
Students that are not provided with exit counseling materials may not be fully aware of their repayment responsibilities, which could result in additional defaults on the loan program.
Questioned Costs
None.
Recommendation
We recommend that the College departments conduct cross reviews of students that are no longer at least in half-time status to determine if exit counseling materials have been sent within the required time frame.
Views of Responsible Officials and Planned Corrective Action
The College will continue to adjust procedures as determined necessary
to ensure that students are properly identified to provide them with exit counseling materials.