RHA has put in place comprehensive new procedures and controls for all the staff members, including
Clerks, Housing Assistants, Housing Coordinators and Project Managers, concerning the management of
the waiting list process. As of September 2024m a new waiting list will be generating following each new
move-in, and the previous waiting list will be appropriately filed and preserved.
Name of Responsible Person: Entire Admin Staff
lmplementatio_n Date: September 2024