Finding 524968 (2024-002)

Material Weakness Repeat Finding
Requirement
N
Questioned Costs
-
Year
2024
Accepted
2025-02-28
Audit: 344308
Organization: National University (CA)
Auditor: Moss Adams LLP

AI Summary

  • Core Issue: NU has a material weakness in internal controls over compliance related to timely enrollment reporting to the NSLDS.
  • Impacted Requirements: Failure to notify the Secretary within 30 days about changes in student enrollment status or address as required by 34 CFR section 685.309(b)(2).
  • Recommended Follow-Up: NU should improve its processes for reporting to NSLDS and regularly review submissions for accuracy to ensure compliance and timely reporting.

Finding Text

FINDING 2024-002 – Special Tests and Provisions – Enrollment Reporting: Material Weakness in Internal Control over Compliance (See Schedule of Findings and Questioned Costs" for table). Criteria – 34 CFR section 685.309(b)(2): Unless it expects to submit its next updated enrollment report to the Secretary within the next 60 days, a school must notify the Secretary within 30 days after the date the school discovers that i. a loan under Title IV of the Act was made to or on behalf of a student who was enrolled or accepted for enrollment at the school, and the student has ceased to be enrolled on at least a half-time basis or failed to enroll on at least a half-time basis for the period for which the loan was intended; or ii. A student who is enrolled at the school and who received a loan under title IV of the Act has changed his or her permanent address. Condition/context – A sample of 60 federal aid recipient students were selected from system generated reports of students who graduated, reported a physical address change, withdrew, or dropped during the 2023-2024 academic year. The enrollment information and withdrawal, address change, or graduation date per NU’s records was compared to the information reported to the National Student Loan Data System (NSLDS) in order to determine if status changes were reported within the required timeframes. Of the 60 students who had a change in address, graduated, or withdrew, 28 were not reported to the NSLDS within the required timeframe. Of the 60 students, 11 had an incorrect effective date reported to the NSLDS. Cause – NU does not have an effective process to review NSLDS submissions, performed by NU’s third-party administrator, for accuracy and completeness on a periodic basis. Several of the late submissions identified above were a result the unexpected termination of NU’s agreement with its third-party administrator in approximately July 2024 that prevented NSLDS submissions NU wide during the months of August 2024 and November 2024. Effect – The NSLDS database did not include accurate information until the point at which it was corrected. This information is utilized by ED, the Direct Loan program, lenders, and other institutions to determine in-school status, deferment, and grace periods of student loans. Incorrect information could result in incorrect deferment, grace periods, billing, and repayment of student loans. Repeat finding – This is a repeat finding. See 2023-002. Recommendation – We recommend NU evaluate its current process to ensure consistent and accurate criteria are used when developing and running report queries to identify students who have stopped attending prior to the end of the payment period. We also recommend NU evaluate its current process to ensure NSLDS is reviewed for accuracy and completeness over its students on a regular basis in order to ensure compliance and meet reporting deadlines.

Corrective Action Plan

FINDING 2024-002 – Special Tests and Provisions – Enrollment Reporting: Material Weakness in Internal Control National University acknowledges the findings and the importance of accuracy and timeliness when completing enrollment reporting to NSLDS. The University has made significant efforts to improve all areas of the enrollment reporting process, and the results of this audit do not reflect those efforts and improvements due to the timing of the FY 23 audit completion in February 2024 and CAP completion in June 2024. The institution has identified two items that have resulted in challenges to accurate and timely enrollment reporting during the audit year. Intent to return: The University has identified a need to improve the understanding and implementation of its intent to return (ITR) process. As a result, the University will conduct a holistic review, including assessment and clarification of the current policy, identification and implementation of technological controls, comprehensive training for ITR, and the development and implementation of a monthly ITR review. National Student Clearing House (NSC) reporting: On October 18, 2024, the institution was notified by NSC that its access to process enrollment reporting on behalf of NU was revoked during July 2024, resulting in a reporting gap. The institution is investigating the root cause of this and submitted a ticket to the FPS/SAIG help desk, but no root cause was able to be identified. The issue was immediately resolved upon notification; however, the reporting gap had a significant impact on the FY 24 enrollment reporting sample. In addition to the above, the institution will continue or take the following steps: • Continued monthly testing of enrollment reporting accuracy to NSLDS conducted by the quality assurance team. • Identification and timely delivery of training for areas of opportunity identified in the monthly reviews to the registrar and data operations teams. • Revise the internal documentation process between quality assurance, data operations, and the registrar teams to ensure clarity of policy and regulatory guidance in areas of identified risk/confusion during enrollment reporting processing. Contact Person Responsible for Corrective Action: • Rob Conlon, AVP Financial Aid Compliance • Sarah Massey, AVP of Operations Student Support and Registrar Operations • Gabrielle Witruke, Associate Director Data Analytics • Melissa Diaz, AVP Operations Advising Anticipated Completion Date: March 2025

Categories

Student Financial Aid Material Weakness Reporting Matching / Level of Effort / Earmarking Special Tests & Provisions Internal Control / Segregation of Duties

Other Findings in this Audit

  • 524963 2024-001
    Material Weakness Repeat
  • 524964 2024-001
    Material Weakness Repeat
  • 524965 2024-001
    Material Weakness Repeat
  • 524966 2024-001
    Material Weakness Repeat
  • 524967 2024-001
    Material Weakness Repeat
  • 524969 2024-002
    Material Weakness Repeat
  • 524970 2024-002
    Material Weakness Repeat
  • 524971 2024-002
    Material Weakness Repeat
  • 524972 2024-002
    Material Weakness Repeat
  • 1101405 2024-001
    Material Weakness Repeat
  • 1101406 2024-001
    Material Weakness Repeat
  • 1101407 2024-001
    Material Weakness Repeat
  • 1101408 2024-001
    Material Weakness Repeat
  • 1101409 2024-001
    Material Weakness Repeat
  • 1101410 2024-002
    Material Weakness Repeat
  • 1101411 2024-002
    Material Weakness Repeat
  • 1101412 2024-002
    Material Weakness Repeat
  • 1101413 2024-002
    Material Weakness Repeat
  • 1101414 2024-002
    Material Weakness Repeat

Programs in Audit

ALN Program Name Expenditures
84.268 Federal Direct Student Loans $263.92M
84.063 Federal Pell Grant Program $20.76M
84.379 Teacher Education Assistance for College and Higher Education (teach) Grants $2.77M
84.336 Teacher Quality Partnership Grant Program (aspire) $928,709
84.038 Federal Perkins Loan Program $856,477
84.031 Developing Hispanic-Serving Institutions Program (access) $644,805
84.411 Education Innovation Research $622,586
84.007 Federal Supplemental Educational Opportunity Grants Program $461,014
84.215 Innovative Approaches to Literacy (enlaces) $267,354
84.033 Federal Work Study Program $118,500
12.903 Gencyber Grants Program $107,964
47.070 Biology Gucsd- Tilos Subaward $93,039
47.076 Biology Through Art $91,536
84.116 Fund for the Improvement of Postsecondary Education (nu Peer Navigator Network) $76,965
12.902 Cyber Scholarship Grant $49,574
93.359 Nurse Education, Practice Quality and Retention Grants $33,234