Finding 524318 (2024-009)

Significant Deficiency Repeat Finding
Requirement
E
Questioned Costs
-
Year
2024
Accepted
2025-02-24
Audit: 343516
Organization: Northampton County (NC)

AI Summary

  • Core Issue: Inaccurate information entry led to eligibility errors in the Medicaid Assistance Program, resulting in federal funds being improperly distributed.
  • Impacted Requirements: Compliance with 42 CFR 435 and 2 CFR 200 was not met due to ineffective record keeping and case review processes.
  • Recommended Follow-Up: Implement internal reviews of files to ensure accurate documentation and adherence to eligibility determination procedures.

Finding Text

Northampton County, North Carolina Schedule of Findings and Questioned Costs For the Year Ended June 30, 2024 US Department of Health and Human Services Passed through the NC Department of Health and Human Services Program Name: Medicaid Assistance Program (Medicaid; Title XIX) AL# 93.778 Finding 2024-009 Inaccurate Information Entry SIGNIFICANT DEFICIENCY Eligibility Section III – Federal Award Findings and Questioned Costs (continued) Views of responsible officials and planned corrective actions: The County agrees with the finding. See Corrective Action Plan. Cause: Ineffective record keeping and ineffective case review process, incomplete documentation, and incorrect application of rules for purposes of determining eligibility. Recommendation: Files should be reviewed internally to ensure proper information is in place and necessary procedures are taken when determine eligibility. The results found or documentation made in case notes should clearly indicate what actions were performed and the results of those actions. Criteria: In accordance with 42 CFR 435, documentation must be obtained as needed to determine if a recipient meets specific standards, and documentation must be maintained to support eligibility determinations. In accordance with 2 CFR 200, management should have an adequate system of internal controls procedures in place to ensure an applicant is properly determined or redetermined for benefits. Identification of a repeat finding: This is a repeat finding from the immediate previous audit, 2023-009. Condition: There were 5 errors discovered during our procedures where income or household size was incorrectly calculated or inaccurate information was entered into the case file. Of these 5 errors, one was determined to be an eligibility error with known questioned costs. Questioned Costs: As a result of the lack of a proper eligibility determination, federal funds were distributed to ineligible recipients leading to known questioned costs totaling $2,010. This may result in disallowed costs that will need to be repaid to the state or federal awarding agency. Context: We examined 60 cases from of a total of 262,448 Medicaid claims from the Medicaid beneficiary report provided by NC Department of Health and Human Services to re-determine eligibility. These findings are being reported with the financial statement audit as it relates to Medicaid administrative cost compliance audit. Effect: For those certifications/re-certifications there was a chance that information was not properly documented and reconciled to NC FAST and a participant could have been approved for benefits for which they were not eligible. 143

Corrective Action Plan

Corrective Action Plan For the Year Ended June 30, 2024 Finding 2024-008 IV-D Cooperation with Child Support Name of contact: Felicia Bullock, Family and Children’s Medicaid Supervisor Corrective Action: Proposed Completion Date: Finding 2024-009 Inaccurate Information Entry Name of contact: Corrective Action: Proposed Completion Date: Finding 2024-010 Inadequate Request for Information Name of contact: Felicia Bullock, Family and Children's Medicaid Supervisor, & Lisa Broady, Adult Medicaid Supervisor Felicia Bullock, Family and Children's Medicaid Supervisor, & Lisa Broady, Adult Medicaid Supervisor Section III - Federal Award Findings and Question Costs Family and Children's Medicaid Supervisor will be randomly checking at least 10 cases a month to ensure if accurate information is being entered. Also, prior to submitting work, cases will be randomly check by supervisor and/or lead work to ensure the correct information is being entered. Supervisor will be implement refresher training in the Learning Gateway. Adult Medicaid Supervisor will be meeting with staff to put into place that prior to case termination, case be reviewed by supervisor and/or lead-worker to ensure that all proper procedures have been followed before terminating a case. Supervisor will also implement refresher training for all caseworkers thru Learning Gateway. Supervisor will continue to randomly check at least 10 cases to track any error trends and then discuss any errors or trends with worker and/or unit. These procedures will be implemented November 2024. Also a program manager will be hired in the month of November 2024 as an additional source in helping with reports and providing additional training to staff who may be needing additional help. Supervisor will be checking at least 10 records a month with focus on IV-D entry and documentation. Meeting with staff to ensure child support information is being obtained, documented and entered if needed. Supervisor will be implementing Learning Gateway training for the staff and/or one on one training. These procedures will be implemented in November 2024. Also, a Program Manager will be hired in November 2024 to assist with trainings and any other additional help staff may be needing. 149

Categories

Eligibility

Other Findings in this Audit

  • 524317 2024-008
    Significant Deficiency Repeat
  • 524319 2024-010
    Significant Deficiency Repeat
  • 524320 2024-011
    Significant Deficiency Repeat
  • 1100759 2024-008
    Significant Deficiency Repeat
  • 1100760 2024-009
    Significant Deficiency Repeat
  • 1100761 2024-010
    Significant Deficiency Repeat
  • 1100762 2024-011
    Significant Deficiency Repeat

Programs in Audit

ALN Program Name Expenditures
21.027 Coronavirus State and Local Fiscal Recovery Funds $1.54M
93.778 Medical Assistance Program $1.33M
10.561 State Administrative Matching Grants for the Supplemental Nutrition Assistance Program $516,124
93.558 Temporary Assistance for Needy Families $481,718
93.563 Child Support Services $466,070
14.251 Economic Development Initiative, Community Project Funding, and Miscellaneous Grants $393,228
93.667 Social Services Block Grant $259,238
93.658 Foster Care Title IV-E $116,913
10.557 Wic Special Supplemental Nutrition Program for Women, Infants, and Children $116,901
93.967 Centers for Disease Control and Prevention Collaboration with Academia to Strengthen Public Health $85,219
93.596 Child Care Mandatory and Matching Funds of the Child Care and Development Fund $83,380
93.767 Children's Health Insurance Program $77,364
93.994 Maternal and Child Health Services Block Grant to the States $63,622
93.268 Immunization Cooperative Agreements $61,120
93.940 Hiv Prevention Activities Health Department Based $58,587
93.568 Low-Income Home Energy Assistance $56,182
93.045 Special Programs for the Aging, Title Iii, Part C, Nutrition Services $44,701
93.217 Family Planning Services $39,648
93.069 Public Health Emergency Preparedness $32,049
93.991 Preventive Health and Health Services Block Grant $30,431
93.323 Epidemiology and Laboratory Capacity for Infectious Diseases (elc) $21,337
93.044 Special Programs for the Aging, Title Iii, Part B, Grants for Supportive Services and Senior Centers $17,379
93.053 Nutrition Services Incentive Program $7,554
93.110 Maternal and Child Health Federal Consolidated Programs $2,000
93.674 John H. Chafee Foster Care Program for Successful Transition to Adulthood $1,253
93.659 Adoption Assistance $848
93.917 Hiv Care Formula Grants $337
93.116 Project Grants and Cooperative Agreements for Tuberculosis Control Programs $50