Finding 523621 (2024-001)

Management agrees with the finding. The College has controls in place to ensure proper and timely reporting to the third-party service provider. The exceptions included above reflected incorrect enrollment statuses on the Banner report due to unofficial withdrawals by the students. The College is currently working with their third-party service provider and the Alabama Community College System (ACCS) to ensure the enrollment status of the students is properly reflected on the Banner reports moving forward. We are currently working with ACCS and the National Student Clearinghouse (NSC) to ensure the statuses of the students are reported correctly. 1)The end of term enrollment status reporting process will be ran after the unofficial withdrawals have been completed. 2) The Banner report will be reviewed for accuracy to ensure the unofficially withdrawn students have the correct enrollment status. 3)All Banner reports sent to NSC will be kept on the shared drive to document timely reporting along with the dates reported. 4) All NSC error reports will be downloaded to document the timely review of errors.