Finding: 2024-01
Federal Agency Name: Department of Education
Assistance Listing Number: 84.007, 84.033, 84.063, 84.268
Award Numbers: P007A232416, Po33A232416, R063P232851, P268K242851
Program Name: Student Financial Aid Cluster
Finding Summary:
In the current fiscal year, the College failed to initiate the notification process timely across 265 out of the 984 students (27%). The issue was discovered internally and corrected by the College, notifying those students during the fiscal year, however it was outside of the 30-day requirement.
Corrective Action:
The process has been reviewed and updated to correct this issue. A task was implemented in PowerFAIDS that is assigned to the Student Financial Aid Director, and disbursement notifications will be emailed weekly.
If the email fails, a printed letter will be sent to the address on file.
A report was created and will be checked monthly to ensure all students have received notices. At this point, if the College determines someone did not receive the notification, the notification can be sent then and be in the 30-day regulation Responsible Individual: Crystal Morris, Director, Financial Aid Anticipated Completion Date: January 2025