Trend: This issue may indicate a pattern of slow processing in tenant applications.
List: Follow up by reviewing verification timelines and implementing a tracking system to ensure timely checks.
Finding Text
Tenant Income verification was not performed timely.
Corrective Action Plan
We agree with Finding 2019-001 and the recommendations described above. We have continued to tighten our internal controls and provide additional training to employees to ensure all steps in the eligibility process are completed in a timely manner.