Common Origination and Disbursement (COD) Reporting)
Planned Corrective Action: The employee in place handling student accounts was trained on COD
and Disbursement, she did well in the fall. When it was discovered that she was not continuing with
the processes, she disclosed she was struggling with physical and emotional issues. This caused
her to forget some of her training and also, she did not notify anyone she needed assistance. When
the retired Director of Student Accounts was brought in, she uncovered the fact that funds were not
being monitored monthly and funds not being posted to student accounts in a timely manner. This
employee was let go from this position at LPU.
Consultants, former Director of Student Accounts and new Associate VP have stepped in and worked
together to be sure funds were reconciled.
LPU has always had a monthly reconciliation plan, and the former Director of Student Accounts is
working with the Associate VP to ensure the monthly reconciliation and posting of aid to students'
accounts are being processed when funds are received.
Person Responsible for Corrective Action Plan: Amber Burnett, Associate Vice President of
Enrollment Services
Anticipated Date of Completion: 6/30/2024