Housing Voucher Cluster – FALN No. 14.871 & 14.879 – Eligibility
Recommendation: We recommend that the Commission review its process for collecting third party income support to ensure the accurate data is used as part of the tenant rent and HAP calculations.
Explanation of disagreement with audit finding: There is no disagreement with the audit finding.
Action taken in response to finding: Corrected data is essential in determining the correct rent responsibility and HAP. To ensure that the data and rent calculations are correct, HCHC has taken the following steps:
• Staff members have taken additional Housing Specialist training offered by Nan McKay.
• HCHC has created and hired a quality control specialist who selects housing specialist 50058 actions to ensure that HCHC has data integrity, and all information is true and accurate.
• The supervisor also selects housing specialist 50058 actions for review, ensuring that all required documentation is intact and that the proper rent responsibility and HAP calculations are correct.
Name(s) of the contact person(s) responsible for corrective action: Crystal Gorham, Director of Rental Assistance
Completion date for corrective action plan: 6/30/2024