Finding Text
Questioned Cost: $0 Criteria ? Evidence that two individuals on the waitlist were reached out to sequentially was not maintained. Condition ? In testing the move-ins, wait-list and rejections, evidence could not be provided to support that the next two people on the waitlist were contacted prior to the open unit being offered to the third person in the waitlist. Cause ? The entity switched management companies during the year and, prior to the new management company, documentation around proper ordering of the waitlist was not maintained causing this finding. Effects or Potential Effects ? Waitlist procedures may not have been properly followed or if followed, not appropriately documented. Auditor?s Recommendation ? Maintenance and updates to the waitlist should be documented accordingly. View of Responsible Officials ? Management agrees with the finding and has implemented a corrective action plan.