Development continues for staff regarding the slinding fee program. Thetrainers will continue to focus on electronic medical records and practicemanagement systems along with the sliding fee process. Staff will berequired annually to watch the sliding fee training video that explains how tocalculate sliding fee, what documentation was needed, how to determinehousehold size, and how to store the documentation. The sliding fee scalepolicy that was updated in August, 2021, will continue to extend the selfdeclarationfrom one visit to allowing the patient six months to bring in alldocumentation. The Internal Auditor continues to meet with the site leaders todiscuss any findings which inclues calculation of income while at site visits.All new front desk staff will continue to receive training on the sliding feereference sheet that was created as a guide for income source, use andvalidation of gross income calculation, household members, and documentstorage. Billing staff members will continue to send site leaders weekly slidingfee queries to address issues along with a required response of resolution foroversight of the sliding fee process.