Finding Text
Information on universe and sample size: Accounts were selected during preliminary analytics due to the unusual balance.
Condition: Required maintenance was not performed in a timely manner.
Criteria: All maintenance should be performed in a timely manner.
Effect: Several tenant units and common areas have not been completely remedied from the flood.
Context: Auditor noted that there was a flood during the year due to burst pipes which was covered by an insurance reimbursement. The project was started and never completed once the contractor left and never came back. Management did not secure a new contractor to complete the work.
Cause: Turnover at the management agent and lack of available contractors in a rural area.
Recommendation: The Housing Director should be monitoring all major maintenance projects to ensure they are completed in a timely manner even with turnover at the project level.