Finding Text
Criteria:All clients’ applications for assistance should be approved by an appropriate independent party. Condition: Clients that are relatives of employees are not required to be approved by a management level employee or a supervisor of the employee and on occasion are approved by the employees’ subordinates. Cause: Lack of polices and procedures over clients that are relatives of employees. Effect: Clients that are relatives of employees may have received preferential treatment. Recommendation: Clients that are relatives of employees should have their applications approved by a supervisor that is at least a management level employee. As part of the application and intake process clients should complete a disclosure to report any relatives that are employed by the agency and their relationship. Reply: Management agrees with this finding and will develop policies and procedures for identifying family members of relatives that apply for benefits and for approving their applications.