Answer: There was over-enrollment of participants from areas not approved for service delivery.
Trend: This issue indicates a pattern of non-compliance with service area regulations.
List: Review enrollment processes, ensure adherence to service area guidelines, and implement corrective actions to prevent future occurrences.
Finding Text
2023-002: Over-Enrollment from Outside of the Approved Service Delivery Area
Corrective Action Plan
Plan: The Data Manual is available in Appendix B. CES has trained staff in the Enrollment Requirements and will implement enrollment through the process contained in the manual.