Significant delays resulted from Finding 2022-03 related to the Uninsured Program, causing the required audit procedures and the ultimate completion date to extend beyond defined deadlines.
Actions:
1. Audit Efficiency Improvement:
• Conduct a thorough review of audit processes to identify inefficiencies and implement measures to enhance efficiency.
2. Clear Communication with Auditors:
• Establish clear communication channels with auditors to convey expectations, deadlines, and the importance of timely completion.
• Regularly update auditors on any changes or developments that may impact the audit timeline.
3. Billing Company Data Timeliness:
• Engage in proactive communication with the third-party billing company to emphasize the importance of providing data in a timely manner.
• Implement contractual agreements specifying deadlines for data submission and consequences for delays.
4. Monitoring and Follow-Up:
• Implement a monitoring system to track the progress of audit procedures and data submission from the third-party billing company.
• Conduct regular follow-up with auditors and the third-party billing company to address any bottlenecks or delays promptly.
Timeline:
• Audit Efficiency Improvement: Implement immediately, February 2024
• Clear Communication with Auditors: Establish immediately, February 2024
• Billing Company Data Timeliness: Communicate deadlines to the third-party billing company within one month and enforce contractual agreements, March 2024
• Monitoring and Follow-Up: Begin monitoring system immediately and conduct regular follow-up, February 2024
Monitoring and Evaluation:
• Regular progress meetings to track the implementation of corrective actions and monitor audit progress and data submission.
• Assess the effectiveness of measures to improve auditor efficiency and ensure timely data submission through periodic reviews.
• Solicit feedback from auditors and the third-party billing company to identify areas for improvement and adjustment.
Contact:
• Alain Viaud, aviaud@som.umaryland.edu, 667-214-2051