Re: Auditee's Response and Corrective Action Plan - Finding No. 2022-002 Gentlemen: Having reviewed the draft of our FY 2022 audit we are offering the following corrective action to resolve the deficiencies as per the audit finding: Finding Reference 2022-002 The Authority concurs with this finding. As a result of similar findings in the Authority's SEMAP scoring we have reviewed our existing procedures and have retained consultants to assist us in training staff in a more personal setting. The WHA plans to utilize the use of electronic recordings of inspections in our PHA Web computer software to more accurately monitor inspections and inspection failures. The WHA also has focused the consultants' trainings on improving the inspection procedures and the HQS enforcement procedure. Training new and additional staff and developing more comprehensive steps in the inspection, re-inspection and rent withholding will improve our HQS enforcement. Very truly yours, John F. Gollinger Executive Director Person Responsible for Corrective Action:, 781-894-3357