As of January 2023, Jackson Housing Authority (JHA) has implemented, at minimum, monthly quality control measures for inspection outcomes to properly address corrective actions. This will ensure that proper abatements and timely re-inspections are done in accordance with policy. In 2022, JHA began using a new 3rd party inspection company and has reassessed processes and software systems with them and the software company to assure abatements are done timely, as well as the accuracy and timeliness of failed and life-threatening 24-hour inspections. As of this date, April 28, 2023, this system is in place. A consultant was contracted for the HCV program in October 2022 to assist with processes and policies of the program. The JHA also plans to have a staff member attain HQS certification within the next quarter. The Director of Housing Choice Voucher Program, Sheronda Watson, will be responsible for oversight and compliance. If you have questions or need anything further, please feel free to contact me at 731-422-1671 ext. 103 or mreid@jacksonha.com