Finding 12431 (2022-001)

Significant Deficiency
Requirement
N
Questioned Costs
-
Year
2022
Accepted
2023-04-20

AI Summary

  • Core Issue: Inaccurate documentation for National Service Criminal History Checks was found for some individuals in the program.
  • Impacted Requirements: Compliance with AmeriCorps regulations regarding timely and accurate completion of background checks.
  • Recommended Follow-Up: Improve supervisory review controls and require staff to verify documentation accuracy before volunteer placement.

Finding Text

Federal Award Finding 2022-001 Identification of the Federal Program Assistance Listing Numbers: 94.011 and 94.016 Program Title: Foster Grandparent Program and Senior Companion Program Cluster Federal Agency: AmeriCorps (Corporation for National and Community Service) Criteria or Specific Requirement: National Service Criminal History Checks are required to be completed in accordance with AmeriCorps regulations (i.e. completing the required checks and making an eligibility determination within the required timelines and documenting them correctly). Condition For certain individuals serving on the program that were selected for testing, documentation related to National Service Criminal History Checks was not accurate. Cause Lack of identification of inaccurate documentation by the staff who conducted the checks and maintained the supporting documentation. Effect or Potential Effect Documentation was not sufficient to support compliance with National Service Criminal History Checks. Questioned Costs No questioned costs were identified. Context Fifteen individual files were reviewed, and we noted two individuals with incorrect spelling of names that were submitted for background checks, and that for four individuals, not all verification documentation was retained. Recommendation We recommend that the Organization enhance their supervisory review controls over the documentation in the files for individuals serving on the program, to ensure compliance with all documentation requirements that support the National Service Criminal History Checks. Views of Responsible Officials Management will enhance their review controls over the documentation in the files for individuals serving on the program, to ensure compliance with all documentation requirements that support the National Service Criminal History Checks. Program Management will require staff to obtain a file review and a signature from the Program Director before any volunteer can be placed verifying that no incorrect spelling/typos of names were submitted for background checks and all verification documentation is included in the file. This procedure will be incorporated within the volunteer recruitment and onboarding guide and training on this for all program staff will be required.

Corrective Action Plan

Mamage1nent will enhance their review controls over the documentation in the files for individuals serving on the program, to ensure compliance with all documentation requirements that support the National Service Criminal History Checks. Program Management will require staff to obtain a file review and a signature from the Program Director before any volunteer can be placed verifying that no incorrect spelling/typos of names were submitted for background checks and all verification documentation is included in the file. This procedure will be incorporated within the volunteer recruitment and onboarding guide and training on this for all program staff will be required. Name of contact person: Emily Marble, Director of Community Programs, 203-752-3059, extension 2906, emarble@aoascc.org. Projected Completion Date: Volunteer recruitment and onboarding procedural guide will be updated and reviewed with program staff by March 30, 2023. Director's confirmations of background checks will be an on-going process. If the Office of Management and Budget has questions regarding this plan, please call Emily Marble at 203-752-3059, extension 2906.

Categories

Eligibility

Other Findings in this Audit

  • 12432 2022-001
    Significant Deficiency
  • 588873 2022-001
    Significant Deficiency
  • 588874 2022-001
    Significant Deficiency

Programs in Audit

ALN Program Name Expenditures
93.045 Special Programs for the Aging_title Iii, Part C_nutrition Services $1.87M
93.052 National Family Caregiver Support, Title Iii, Part E $409,271
94.016 Senior Companion Program $273,220
93.053 Nutrition Services Incentive Program $256,489
94.011 Foster Grandparent Program $221,181
93.048 Special Programs for the Aging_title Iv_and Title Ii_discretionary Projects $158,162
93.044 Special Programs for the Aging_title Iii, Part B_grants for Supportive Services and Senior Centers $146,814
94.002 Retired and Senior Volunteer Program $81,617
93.324 State Health Insurance Assistance Program $73,747
93.667 Social Services Block Grant $60,138
93.071 Medicare Enrollment Assistance Program $39,816
93.043 Special Programs for the Aging_title Iii, Part D_disease Prevention and Health Promotion Services $20,000
20.514 Public Transportation Research $20,000
21.019 Coronavirus Relief Fund $19,200
93.426 Improving the Health of Americans Through Prevention and Management of Diabetes and Heart Disease and Stroke $15,000
16.726 Juvenile Mentoring Program $11,223
93.041 Special Programs for the Aging_title Vii, Chapter 3_programs for Prevention of Elder Abuse, Neglect, and Exploitation $10,000