Finding 1238772 (2025-002)

Material Weakness Repeat Finding
Requirement
E
Questioned Costs
-
Year
2025
Accepted
2026-09-30

AI Summary

  • Core Issue: Incomplete documentation in METS for Medicaid eligibility, leading to potential ineligible recipients receiving benefits.
  • Impacted Requirements: Violations of federal regulations regarding internal controls and eligibility verification for Medicaid recipients.
  • Recommended Follow-Up: Clay County should enhance procedures for documentation and verification in METS and provide additional training for staff.

Finding Text

2025-002 Eligibility – METS Prior Year Finding Number: 2024-002 Year of Finding Origination: 2023 Type of Finding: Internal Control Over Compliance and Compliance Severity of Deficiency: Significant Deficiency and Other Matter Federal Agency: U.S. Department of Health and Human Services Program: 93.778 Grants to States for Medicaid Award Number and Year: 2505MN5ADM; 2025 Pass-Through Agency: Minnesota Department of Human Services Criteria: Title 2 U.S. Code of Federal Regulations § 200.303 states that the auditee must establish, document, and maintain effective internal control over the federal award that provides reasonable assurance that the auditee is managing the federal award in compliance with federal statutes, regulations, and the terms and conditions of the federal award. Title 42 U.S. Code of Federal Regulations §§ 435.911 and 435.945 require the state Medicaid agency to determine and verify eligibility of enrollees in Medicaid. The Minnesota Department of Human Services provides the Minnesota Health Care Programs Eligibility Policy Manual. The manual contains the Minnesota Department of Human Services eligibility policies for the Minnesota Health Care Programs, including the eligibility requirements of Grants to States for Medicaid. Specific eligibility requirements are included for recipients’ social security number documentation, citizenship verification, and income limits. Minnesota Statutes, Section 256B.05, requires county agencies to administer Grants to States for Medicaid. Condition: The Minnesota Department of Human Services maintains the computer system, METS, which is used by Clay County to support the eligibility determination process. In the recipient files reviewed for eligibility, not all documentation to support recipient eligibility was available or input correctly. The following exceptions were noted in the sample of 40 recipient files tested: • One recipient’s case file lacked social security number documentation. • Two recipients’ case files lacked citizenship documentation. • One recipient’s case file did not document the recipient's income correctly. Questioned Costs: Not applicable. Clay County administers the program, but benefits to recipients in this program are paid by the State of Minnesota. Context: The State of Minnesota and Clay County split the eligibility determination process. Generally, Clay County resolves eligibility issues when prompted by the system, while the State performs the initial review of the recipient files, including determining the information in METS is verified. Recipients receive benefits from the State. The population consisted of 16,604 active METS recipients enrolled in the Grants to States for Medicaid in 2025; the sample size was 40 recipient files. The sample size was based on guidance from Chapter 11 of the AICPA Audit Guide, Government Auditing Standards and Single Audits. Effect: The improper input or updating of information in METS and lack of verification of key eligibility determining factors increase the risk that program recipients will receive benefits when they are not eligible. Cause: Program personnel responsible for resolving eligibility issues in METS did not ensure all required information was input or updated correctly or verified. Recommendation: We recommend Clay County implement additional procedures to provide reasonable assurance that all necessary documentation needed to resolve eligibility issues exists and program personnel properly input, update, or verify the documentation in METS. In addition, Clay County should consider providing further training to program personnel. View of Responsible Official: Concur

Corrective Action Plan

Finding Number: 2025-002 Finding Title: Eligibility - METS Program: 93.778 Grants to States for Medicaid Name of Contact Person Responsible for Corrective Action: Quinn Jaeger, Social Services Director Mika la Wodarek, Social Services Supervisor Corrective Action Planned: Clay County Social Services will continue utilizing internal case reviews to monitor the accuracy and completeness of METS eligibility documentation. Reviews will be completed for eligibility workers and discussed directly with each worker. Identified errors will be corrected, and individualized coaching or additional training will be provided as appropriate. Review results will also be monitored for recurring patterns that may require broader team guidance or training. The department will provide continued instruction focused on the areas identified in the 2025 audit, including Social Security number documentation, citizenship verification, and accurate income documentation. Clay County has also begun using an internal Al-assisted policy research tool to help eligibility staff more quickly locate and reference applicable state and federal policy provisions when questions arise. This tool is intended to support efficient policy research only. It does not make eligibility determinations or replace staff judgment, required verification, supervisory consultation, or employee responsibility for accurately applying program policy. These measures will strengthen the existing review process while recognizing the size and complexity of Clay County's METS workload. During 2025, Clay County administered 16,604 active METS recipients. The audit identified four exceptions in its sample of 40 recipient files. Clay County takes each exception seriously and will continue refining its training, policy-reference, case-review, and coaching practices to reduce future errors. Anticipated Completion Date: Al-assisted research tool has been implemented immediately and is currently in use now. All healthcare eligibility staff will have cases randomly reviewed prior to December 31, 2026, with all policy support, monitoring, and corrective coaching continuing after each staff's review but also occurring before December 31, 2026.

Categories

Eligibility Significant Deficiency Internal Control / Segregation of Duties

Other Findings in this Audit

  • 1238773 2025-003
    Material Weakness Repeat

Programs in Audit

ALN Program Name Expenditures
93.558 TEMPORARY ASSISTANCE FOR NEEDY FAMILIES $1.03M
20.205 HIGHWAY PLANNING AND CONSTRUCTION $539,498
10.557 WIC SPECIAL SUPPLEMENTAL NUTRITION PROGRAM FOR WOMEN, INFANTS, AND CHILDREN $392,888
21.027 COVID-19 - CORONAVIRUS STATE AND LOCAL FISCAL RECOVERY FUNDS $367,700
93.667 SOCIAL SERVICES BLOCK GRANT $335,107
93.658 FOSTER CARE TITLE IV-E $292,685
93.959 BLOCK GRANTS FOR PREVENTION AND TREATMENT OF SUBSTANCE ABUSE $233,959
10.561 STATE ADMINISTRATIVE MATCHING GRANTS FOR THE SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM $180,320
16.738 EDWARD BYRNE MEMORIAL JUSTICE ASSISTANCE GRANT PROGRAM $137,929
93.556 MARYLEE ALLEN PROMOTING SAFE AND STABLE FAMILIES PROGRAM $99,039
10.555 NATIONAL SCHOOL LUNCH PROGRAM $98,393
93.069 PUBLIC HEALTH EMERGENCY PREPAREDNESS $83,360
93.323 COVID-19 - EPIDEMIOLOGY AND LABORATORY CAPACITY FOR INFECTIOUS DISEASES (ELC) $82,407
93.967 CENTERS FOR DISEASE CONTROL AND PREVENTION COLLABORATION WITH ACADEMIA TO STRENGTHEN PUBLIC HEALTH $78,365
93.994 MATERNAL AND CHILD HEALTH SERVICES BLOCK GRANT TO THE STATES $78,361
93.590 COMMUNITY-BASED CHILD ABUSE PREVENTION GRANTS $72,911
10.553 SCHOOL BREAKFAST PROGRAM $54,186
93.674 JOHN H. CHAFEE FOSTER CARE PROGRAM FOR SUCCESSFUL TRANSITION TO ADULTHOOD $48,361
93.563 CHILD SUPPORT SERVICES $43,540
93.575 CHILD CARE AND DEVELOPMENT BLOCK GRANT $42,199
93.991 PREVENTIVE HEALTH AND HEALTH SERVICES BLOCK GRANT $33,684
97.042 EMERGENCY MANAGEMENT PERFORMANCE GRANTS $33,572
93.590 COVID-19 - COMMUNITY-BASED CHILD ABUSE PREVENTION GRANTS $32,787
93.778 GRANTS TO STATES FOR MEDICAID $18,487
16.575 CRIME VICTIM ASSISTANCE $17,657
20.600 STATE AND COMMUNITY HIGHWAY SAFETY $10,443
84.181 SPECIAL EDUCATION-GRANTS FOR INFANTS AND FAMILIES $7,300
21.032 COVID-19 - LOCAL ASSISTANCE AND TRIBAL CONSISTENCY FUND $7,270
93.472 TITLE IV-E PREVENTION PROGRAM $6,305
66.046 CLIMATE POLLUTION REDUCTION GRANTS $5,553
93.243 SUBSTANCE ABUSE AND MENTAL HEALTH SERVICES PROJECTS OF REGIONAL AND NATIONAL SIGNIFICANCE $4,999
93.268 IMMUNIZATION COOPERATIVE AGREEMENTS $4,872
93.645 STEPHANIE TUBBS JONES CHILD WELFARE SERVICES PROGRAM $4,177
93.566 REFUGEE AND ENTRANT ASSISTANCE STATE/REPLACEMENT DESIGNEE ADMINISTERED PROGRAMS $3,148
20.608 MINIMUM PENALTIES FOR REPEAT OFFENDERS FOR DRIVING WHILE INTOXICATED $992
93.767 CHILDREN'S HEALTH INSURANCE PROGRAM $421
10.572 WIC FARMERS' MARKET NUTRITION PROGRAM (FMNP) $300
21.U01 JOINT LAW ENFORCEMENT OPERATION TASK FORCE PROJECT $235