Finding 1214407 (2025-002)

Material Weakness Repeat Finding
Requirement
N
Questioned Costs
-
Year
2025
Accepted
2026-05-11

AI Summary

  • Core Issue: The University disbursed Pell Grants to students without sending required financial aid notifications first.
  • Impacted Requirements: This violates 34 CFR 668.165 (a)(1), which mandates notifying students about their financial aid before disbursement.
  • Recommended Follow-Up: Enhance controls to ensure notifications are sent prior to fund disbursement and provide additional training for financial aid staff.

Finding Text

SCHEDULE OF FINDINGS AND QUESTIONED COSTS for the year ended December 31, 2025 Section III – Federal Award Findings and Questioned Costs Finding 2025-002 – Failure to Send Financial Aid Notifications to Pell Recipients Grantor: U.S. Department of Education Program: Student Financial Assistance Cluster Assistance Listing#: 84.063 Award Title: Federal Pell Grant Program Award Years: 7/2024 – 6/2026 Criteria 34 CFR 668.165 (a)(1)Before an institution disburses title IV, HEA program funds for any award year, the institution must notify a student of the amount of funds that the student or his or her parent can expect to receive under each title IV, HEA program, and how and when those funds will be disbursed. If those funds include Direct Loan program funds, the notice must indicate which funds are from subsidized loans, which are from unsubsidized loans, and which are from PLUS loans. Condition Of the population of students who were awarded and received federal student financial assistance during the fiscal year, 25 were selected for disbursement testing. Of the 25 students selected, three instances were noted during the Fall 2025 semester in which Pell Grants were disbursed to the student before they received a financial aid notification from Brigham Young University-Idaho (the University). Cause Management implemented a hold on sending financial aid notification to students during the month of September 2025 to address other monitoring controls. Even though management implemented this hold, Pell Grants were still automatically disbursed to students during this period. Management subsequently sent these notifications to each student between the months of October 2025 and January 2026. Effect The students were not notified of the amount of the Pell Grant awarded and when the funds would be disbursed in advance of disbursing the funds. Questioned Costs None. Repeat Finding in the Prior Year No. Recommendation We recommend the University enhance controls over the financial aid process to ensure financial aid notifications are sent to students prior to disbursement of funds. We also recommend that the University provide additional training to its personnel involved in the financial aid process surrounding this requirement. Management’s Views and Corrective Action Plan Management’s response is reported in management’s views and corrective action plan included at the end of this report

Corrective Action Plan

Management’s Views and Corrective Action Plan For the year ended December 31, 2025 Finding 2025-002 - Failure to Send Financial Aid Notifications to Pell Recipients Grantor: U.S. Department of Education Program: Student Financial Assistance Cluster Assistance Listing#: 84.063 Award Title: Federal Pell Grant Program Award Years: 7/2024 – 6/2026 Management agrees with the finding and has implemented the following corrective action plan: Corrective Action Plan: Regent has an automated process that sends notification letters before aid is released. The Financial Aid Office disabled this process during June 2027, which sends out financial aid award emails to students. This was done while our office was reviewing current awards for accuracy. The automatic process remained inadvertently disabled even after the review was completed. This caused aid to be disbursed before students received notification of their award amounts. In October 2025, we enabled a new communication that is generated at the time of an initial award and again if the award changes. This keeps the automatic process for generating communications in Regent enabled at all times. In addition, staff training has been completed on the requirement to notify students of their financial aid awards before aid is disbursed. Completion Date: October 2025 Kenneth Jackson BYU-Idaho Director of Financial Aid jacksonken@byui.edu (208) 496-1610

Categories

Student Financial Aid

Other Findings in this Audit

  • 1214406 2025-001
    Material Weakness Repeat
  • 1214408 2025-003
    Material Weakness Repeat
  • 1214409 2025-001
    Material Weakness Repeat
  • 1214410 2025-003
    Material Weakness Repeat

Programs in Audit

ALN Program Name Expenditures
84.063 FEDERAL PELL GRANT PROGRAM $76.91M
84.268 FEDERAL DIRECT STUDENT LOANS $31.90M
93.859 BIOMEDICAL RESEARCH AND RESEARCH TRAINING $150,746