Finding Text
U.S. Department of Labor, WIOA Adult Program, Assistance Listing Number 17.258, Passed Through Workforce Connections, Internal Control over Reporting
Criteria: The auditee is required to maintain a system of internal control to provide reasonable assurance that federal reporting requirements are in compliance with the terms and conditions of the federal awards.
Condition: A quality control checklist is maintained for each client. The checklist ensures that the Organization’s staff reviews the required documents, and the client information is entered into the EmployNV system, which provides the metrics for the required performance reporting. Out of 25 test selections, management was unable to provide quality controls checklists for 5 test selections and the checklist was only partially completed for 9 test selections.
Cause: The internal control system over performance reporting was not operating effectively. The quality control checklist was either incomplete or not maintained.
Effect: Not completing or maintaining the quality control checklist increases the risk that complete client information was not entered into the EmployNV system. This could result in the required reporting metrics not being submitted, which would be a violation of the grant agreement.
Recommendation: We recommend management design and implement a system of internal controls whereby the quality control checklist is reviewed and maintained for each client in the program.
U.S. Department of Labor, WIOA Adult Program, Assistance Listing Number 17.258, Passed Through Workforce Connections, Internal Control over Reporting.
Views of Responsible Officials: Management has since created a standard operating procedure that requires program personnel to properly complete and document quality control reviews over client files. Hope for Prisoners performs client file quality control reviews through a peer-to-peer review process performed by career coaches as well as through a review by the Organization’s Program Support Specialist. The Program Support Specialist’s main job function is the performance of quality control reviews of all client files. Both of these reviews ensure that quality control checklists are being properly completed and maintained in all client files.