Finding 1182487 (2025-002)

Finding 2025-002 Finding Resolution Status: In progress Population Size: 90 Sample Size: 11 Noncompliance Information: I tested 11 work orders and found noncompliance in 3 work orders. I then requested all work orders that reflected a noncompletion date that was more than 30 days and determined that 18 work orders out of 90 work orders took longer than 30 days to complete. Condition: Work orders were not being completed within the 30-day timeframe from submission. Criteria: HUD rules and regulations require that standard priority work orders be completed within 30 days of the submission date. Effect: Tenants were not having their submitted work orders addressed and corrected within an appropriate timeframe and the minimum property standards required by HUD may not have been maintained. Cause: Management agent oversight. Recommendation: The management agent should establish procedures to ensure that work orders are completed within the timeframe required by HUD. Questioned Costs: N/A