Corrective Action Plan for Current Year Findings and Questioned Costs for the Year Ended June 30, 2025 Reference # and title: 2025-001 Public Housing Tenant Files – Eligibility – Rent Calculations Federal Program and specific federal award identification: FEDERAL GRANTER/PASS THROUGH GRANTOR/PROGRAM NAME – United States Department of Housing and Urban Development Public and Indian Housing Program Asst. Listing Number: 14.850 Award Year: 2024 and 2025 Condition: The Code of Federal Regulations, the Housing Authority’s Admissions and Continued Occupancy Policy (ACOP), and specific HUD guidelines in documenting and maintaining Public Housing tenant files. Our review of seventy-five (75) Low Rent Public Housing tenant files identified noncompliance in ten (10) files, representing 13% of the sample. We noted the following discrepancies: Seven (7) files contained miscalculations of annual income. Two (2) files where verified deductions were not input onto the 50058. One (1) file relied on self-declaration without documented attempts to gather the preferred verification. The identified deficiencies were the result of employee errors and failure by the Agency to properly review and correct the errors. While the Agency has increased its internal quality control procedures in recent years, misunderstandings in staff roles and responsibilities during the audit period allowed the discrepancies to remain undetected. Corrective action planned: A number of the discrepancies noted by the auditor were associated with Burg Jones Plaza. To improve operations at this complex, the Housing Authority is currently working to increase operational capacity by hiring an additional Property Manager, Assistant Property Manager and Maintenance Manager. In addition to increased staff, the Housing Authority is in the process of hiring a third-party compliance vendor to conduct a thorough review of all resident files at Burg Jones Plaza to ensure compliance with regulations. This will add additional accountability to ensure the timeliness of recertifications, accuracy of rent calculations and the completion of income verifications. To further strengthen the operations of Burg Jones Plaza as well as all complexes managed and operated by Monroe Housing Authority, the Housing Authority is actively sourcing technology solutions to transition the agency to 100% online processing that will streamline administrative tasks, reduce paper-based errors and increase transparency and accountability. Person Responsible for corrective action: Ms. Shelva Thomas, Chief Deputy Director and People Officer Housing Authority of the City of Monroe 300 Harrison St. Monroe, LA 71201 Telephone: (318) 388-1500 Fax: (318) 329-1397 Anticipated Completion Date: June 30, 2026.