Finding 1175685 (2025-003)

Material Weakness Repeat Finding
Requirement
N
Questioned Costs
-
Year
2025
Accepted
2026-02-27

AI Summary

  • Issue: Staff are unaware of the approved sliding fee discount schedule (SFDS), leading to inconsistent practices.
  • Trend: Staff are using outdated methods and informal practices instead of the current SFDS.
  • Recommendation: Provide training and resources to ensure all staff understand and implement the SFDS correctly.

Finding Text

The health center's governing board has approved a sliding fee discount schedule (SFDS); however, the front-line registration, billing, and clinical staff were not aware of the current SFDS or its specific discount tiers. Staff interviews and process walkthroughs indicated that staff rely on informal practices and legacy schedules rather than board-approved SFDS.

Corrective Action Plan

Management has currently implemented procedures to communicate the approved current sliding fee schedule to the appropriate personnel.

Categories

No categories assigned yet.

Other Findings in this Audit

  • 1175684 2025-002
    Material Weakness Repeat
  • 1175686 2025-004
    Material Weakness Repeat

Programs in Audit

ALN Program Name Expenditures
93.224 HEALTH CENTER PROGRAM (COMMUNITY HEALTH CENTERS, MIGRANT HEALTH CENTERS, HEALTH CARE FOR THE HOMELESS, AND PUBLIC HOUSING PRIMARY CARE) $3.97M