Finding 1174198 (2025-001)

The Sliding fee determination will be reviewed by the front desk staff thoughtfully daily to ensure the proper charge to the patient. We have redeveloped our front office patient registration flow. Once the patient is screened and determined to be eligible for the Sliding Fee program by the front office/enrollment department, the patient will complete the Sliding Fee application and Self‑Declaration of Income and Family Size. The front office/enrollment department verifies/signs the application, determines what scale the patient qualifies for, and verifies with our practice management system. The Front Office/enrollment department will upload documents into the patient's chart in eCW and contact the billing department at extension 1907. The Lead Biller will review all uploaded documents and approve the Sliding Fee in real time. All Sliding Fee applications must be reviewed by billing before the patient leaves the clinic.