Finding 1152323 (2024-002)

SECTION III – FEDERAL AWARD FINDINGS AND QUESTIONED COSTS DEPARTMENT OF HEALTH AND HUMAN SERVICES Family Planning Services Program – ALN #93.217 Finding 2024-002 Criteria and Condition: Planned Parenthood South Atlantic, Inc. is required to identify a patient’s income classification through a financial assessment. Planned Parenthood South Atlantic, Inc., in four instances, was unable to provide a financial assessment to support the patient visits being tested. Context: A sample of 60 patients who were provided care under the Program was selected for audit testing. Planned Parenthood South Atlantic, Inc. was unable to support the patient income classifications for four of the patients. Cause: Employees in certain instances did not adhere to the Organization’s policy with respect to maintaining timely and accurate financial assessments to support patient visits. Certain financial assessments were, at times, overwritten when a new financial assessment was performed. Effect: The effect of not maintaining financial assessments for the visits being tested is unknown. Questioned Costs: None Auditors’ Recommendation: Planned Parenthood South Atlantic, Inc. should ensure that financial assessments are maintained to support patients’ income classifications and amounts charged. Views of Responsible Officials and Planned Corrective Actions: Please see management’s corrective action plan provided.