Finding Text
Program: Assistance Listing Numbers 15.910 – U.S. Refugee Admissions Program
Repeat Finding from Prior Year: No.
Questioned Costs: None.
Condition: Near West Side Multi-Service Corporation (dba May Dugan Center) did not have adequate documentation in the refugees’ case files.
Effect: 8 of the 8 case files tested had missing required documentation, the case files on average were missing 31% of the required documentation. Accordingly, Near West Side Multi-Service Corporation (dba May Dugan Center) did not meet the special testing requirements for 2023.
Cause: Due to oversight at Near West Side Multi-Service Corporation (dba May Dugan Center) documentation was not being completed adequately.
Criteria: The federal grant requirements outlines a specific list of documents which are required to be maintained in case files for each individual family unit which is assisted within the program.
Recommendation: Implement controls to ensure documentation is adequate within the case files for all individual assisted.
Management Response: Near West Side Multi-Service Corporation (dba May Dugan Center) agrees with the finding and will implement a comprehensive review process to ensure all required documentation is included. This will involve regular audits of case files, enhanced training for staff on documentation requirements, and the development of a standardized checklist to ensure completeness.