Finding Text
Enrollment Reporting
Finding Type: Significant deficiency and reportable noncompliance with laws and regulations.
Criteria and Condition: The Department of Education requires accurate enrollment status reporting to the National Student Loan Data System (NSLDS) within 60 days of changes in student status.
Context: Student #1 was incorrectly reported as Withdrawn instead of Graduated due to delays in receiving grades from her studies abroad in Chile. Although she graduated on August 11, 2023, her NSLDS status as of May 2023 still shows her as withdrawn.
Cause: There was a breakdown in the College’s internal processes for ensuring accurate and timely reporting of student status changes to NSLDS.
Effect: The inaccurate reporting may lead to incorrect handling of financial aid, such as repayment obligations, for these students.
Recommendation: We recommend the College strengthen its review and reporting procedures for enrollment status changes to ensure timely and accurate updates to NSLDS.
Views of Responsible Officials and Planned Corrective Actions: The College acknowledges the errors in reporting and is updating its procedures to ensure prompt communication of status changes. Staff will receive training to correctly handle student enrollment updates, and the College will implement additional checks to avoid future errors.