Finding Text
2024-002: Missing Exit Counseling Documentation - Student Financial Aid Cluster -
Assistance Listing #s 84.007, 84.033, 84.063, 84.268 - Grant Period - Year Ended
June 30, 2024
Criteria: According to 34 CFR section 685.304, an educational institution must ensure
that exit counseling is conducted with each Direct Loan student borrower 30 days after
the student withdraws from the institution or falls below half-time status.
Condition: During our student file testing, we noted two students out of 40 did not
have documentation in their file that exit counseling was sent thirty days after the
student withdrew. We consider the missing exit counseling to be an instance of noncompliance
with the Eligibility Compliance Requirement.
Statistical sampling was not performed in the selection of the sample.
Questioned Costs: $0
Effect: The College did not send out exit counseling when the student withdrew timely. Cause: The College’s internal controls did not detect the missing exit counseling for
the students.
Recommendation: We recommend the institution closely monitor all students who are
receiving loans to make sure they are sent exit counseling timely.
Views of Responsible Officials: The College agrees with the Single Audit finding and
a response is included in the Corrective Action Plan